Remote Customer Success Jobs in Sandy, UT (NOW HIRING)

About Nearmap

Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it.
We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you.

About the Role

Location: Fully remote within the continental United States.

Nearmap is looking for a Value Consulting Manager to help our customers unlock the full business impact of our remote property intelligence platform. In this role, you will work at the intersection of strategy, analytics, and customer engagement: partnering with sales, customer success, and senior customer stakeholders to identify high-impact use cases and translate them into measurable business outcomes. You will lead value discovery sessions, develop compelling ROI and financial impact models, and deliver executive-level business cases that clearly demonstrate how Nearmap drives efficiency, reduces risk, and improves decision-making for our customers. 

This is a customer-facing role where you will shape how organizations understand and realize value from Nearmap’s technology. Beyond supporting pre-sales engagements, you will also lead post-sales value realization efforts, helping customers quantify results, drive adoption, and uncover new opportunities for expansion. As a trusted advisor to both customers and internal teams, you’ll play a key role in scaling value-based selling across the organization while influencing product and go-to-market strategy through insights gained directly from the field. It’s a unique opportunity to combine analytical rigor, executive storytelling, and customer partnership to drive meaningful business impact. 

About You 

• Strategic and analytically minded — able to translate complex product capabilities into clear business outcomes and quantify impact through ROI and financial modeling 
• Experienced in value-based selling or consulting — brings a strong background in helping enterprise customers understand, measure, and realize the value of technology investments. 
• Executive communicator — comfortable leading discussions with senior stakeholders and presenting compelling, data-backed business cases to C-level audiences. 
• Customer-centric problem solver — naturally curious and skilled at uncovering customer challenges, identifying high-impact use cases, and aligning solutions to strategic business priorities. 
• Cross-functional collaborator — thrives in partnership with Sales, Customer Success, Product, and Marketing to drive adoption, renewals, and expansion opportunities. 
• Structured and data-driven — experienced in building frameworks, value benchmarks, and repeatable methodologies that scale across teams. 
• Industry-aware — familiarity with SaaS environments and ideally the P&C insurance ecosystem, with an understanding of how technology drives operational efficiency and risk management. 
• Comfortable in fast-growing environments — excited to build, refine, and scale value consulting practices within a high-growth, globally expanding company. 

Key Responsibilities

Value Discovery 

• Drive strategic discovery sessions with senior stakeholders to identify high impact use cases 
• Quantify business value and build financial impact models, including ROI analysis 
• Develop and deliver persuasive business cases tailored to executive audiences 

Value Realization 

• Lead post-sales assessments to validate realized value and communicate ROI 
• Identify and promote customer best practices that drive adoption and maximize impact 
• Support QBRs with value benchmarking tools and assessment frameworks 
• Partner with Customer Success and Sales to uncover renewal and expansion opportunities 

Thought Leadership 

• Develop and scale value selling methodologies across customer-facing teams 
• Act as a subject matter expert in articulating business impact and communicating ROI 
• Influence product strategy and support go-to-market alignment through insights and collaboration 

Compliance with Nearmap values, policies and standards, and ensure compliance with all local statutory requirements. 

• Adhere to company guidelines and the corporate Code of Conduct 
• Act in an ethical way when dealing with company assets and other people 

Experience

• 3+ years in consulting roles focused on delivering enterprise value 
• Proven success in driving value-based selling in SaaS or consulting 
• Familiarity with P&C insurance industry preferred 
• Demonstrated experience engaging with C-level stakeholders 
• Background in using Salesforce; Gong experience preferred 
• Bachelor’s degree required; advanced degree preferred. 

Skills

• Advanced problem-solving and quantitative analysis skills 
• Effective verbal and written communication 
• Strong time management and prioritization capabilities 
• Ability to structure and lead executive-level conversations 
• Customer-obsessed, analytical, and persuasive 

Personal Attributes:

• Confident in navigating ambiguity 
• Highly collaborative and a proactive self-starter 
• Excellent active listening and relationship-building abilities 

Why you'll love working at Nearmap:

We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.

Nearmap offers:

• 4 extra "YOU" days off each year - take a break, no questions asked!
• Company-sponsored volunteering days to give back.
• Generous parental leave policies for growing families.
• Work from Overseas Policy - explore the world in the approved list of cities while you work!
• Discounted Private Health Insurance plans.
• Monthly wellbeing and technology allowance.
• A Nearmap subscription (naturally!).

Learn More About The Work We Do:

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Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.