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Remote Customer Success Jobs in Rosharon, TX (NOW HIRING)

Virtual Task Buddie

Client Success Specialist

Houston, TX · Remote

$60K - $75K/yr

Track client activity, conversations, and growth opportunities in CRM systems What You Bring * Experience in client success, account management or sales roles preferred but not required * Strong ...

Task Buddie

Client Success Specialist

Houston, TX · On-site +1

$60K - $75K/yr

Track client activity, conversations, and growth opportunities in CRM systems What You Bring * Experience in client success, account management or sales roles preferred but not required * Strong ...

3E

Director, Customer Implementations

Houston, TX · Remote

$150K - $165K/yr

If you are AI-forward, passionate about customer success, and understand the importance of ... This position supports remote work in EST, and candidates should be based near one of our U.S. East ...

TEKsystems

Customer Service Representative

Houston, TX · Remote

$20/hr

NOW HIRING PART TIME REMOTE CUSTOMER SERVICE REPRESENTATIVES FOR A FALL/WINTER CONTRACT BASED ROLE! ***Hours will be Monday-Thursday 6pm-11pm and Saturday 12pm-6pm*** Day to Day: -National Campaigns ...

Tyndale

National Account Executive

Houston, TX · Remote

Working cross-functionally with sales, operations, customer success, and product teams, you'll ... This position is fully remote with up to 50% travel. About Tyndale The Tyndale Company is a ...

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Remote Customer Success information

See Rosharon, TX salary details

$29.1K

$74.3K

$125.3K

How much do remote customer success jobs pay per year?

As of Sep 10, 2026, the average yearly pay for remote customer success in Rosharon, TX is $74,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $88,600.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Rosharon, TX?

The most popular types of Customer Success jobs in Rosharon, TX are:

What job categories do people searching Remote Customer Success jobs in Rosharon, TX look for?

The top searched job categories for Remote Customer Success jobs in Rosharon, TX are:

What cities near Rosharon, TX are hiring for Remote Customer Success jobs?

Cities near Rosharon, TX with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Rosharon, TX as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,323 per year, or $35.7 per hour.

Senior Program Manager, Implementation & Client Success

Houston, TX • Remote

STERIS Instrument Management Services, Inc.
Medical Equipment and Supplies Manufacturing • 1 - 5K employees
Learn more about STERIS Instrument Management Services, Inc.external

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Position Summary

The Senior Program Manager, National Implementation & Customer Success will lead enterprise-level customer implementations and onboarding programs; serve as the primary Customer owner during implementation; partner closely with IMS Sales, Operations, Product, and Customer Success to ensure seamless execution and adoption.

This position is remote to support accounts in the Western U.S Region.

What you will do as a Senior Program Manager, National Implementation & Customer Success

Lead national, enterprise-level implementation programs, ensuring on-time, high-quality delivery across regions.
Develop and manage project plans, proactively identifying risks and driving successful outcomes.
Serve as the primary client contact, providing guidance, communication, and support throughout implementation.
Translate customer needs into scalable deployment strategies that align with business goals and ROI.
Drive cross-functional collaboration across Sales, Product, Operations, and Support to ensure seamless execution.
Establish and optimize implementation frameworks, playbooks, and best practices for consistent delivery.
Monitor performance metrics, customer adoption, and post-launch success to inform continuous improvement.
Partner with Sales on deal strategy, solution validation, and alignment with operational capabilities.
Train, mentor, and support regional implementation teams to ensure consistent execution and excellence.
Conduct post-implementation reviews, gather client feedback, and recommend enhancements for future deployments.

The Experience, Skills and Abilities Needed

Bachelor's degree in business, engineering or related discipline; MBA preferred.
Minimum of 12 years of relevant experience, with minimum of 8 years successfully leading and managing large complex cross functional programs and projects. Demonstrated ability to manage multiple priorities simultaneously and respond appropriately to change.
Demonstrated ability to translate data into effective decision making with stakeholders.
Proven ability to understand business and technical requirements to lead teams around a common vision to execute, and success in building collaborative, cross-functional relationships.
Advanced knowledge of project management tools and methodologies
Exceptional communication skills at all levels (written and verbal).
Ability to deliver executive presentations and influence at all levels.
Relationship management with an ability to work effectively with multiple layers of the organization - in particular, working with / supporting executive team members is critical
Ability to communicate complex business / technical challenges in a simplified manner

#LI-TL1

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.


Here is just a brief overview of what we offer:


Base Salary + ICP
Cell Phone Stipend
Flexible Time Off + 9 Corporate Holidays
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
Opportunities for Advancement in a Stable Long-Term Career

Employment Type: FULL_TIME

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