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Remote Customer Success Jobs in Palatine, IL (NOW HIRING)

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

Factal

Customer Success Manager

Chicago, IL · On-site +1

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

RaySecur

Customer Success Manager

Chicago, IL · Remote

Salary: The Strategic Customer Success Manager (CSM) serves as the primary post-implementation ... We support flexibility and work-life balance, offering both remote and in-office work options ...

Azul

Customer Success Manager

Chicago, IL · Remote

$115.50K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... remote-first, paid time off, company shutdown, holidays · Work with top experts worldwide whom ...

Azul

Customer Success Manager

Chicago, IL · On-site +1

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... balance, remote-first, paid time off, company shutdown, holidays • Work with top experts ...

Clockwork

Customer Success Manager

Chicago, IL · Remote

$60K - $80K/yr

Customer Success Manager Millions of companies fail each year because of poor financial management ... Be one of the founding members of a high-performing remote team that drives two of our most ...

Canals

Customer Success Manager

Chicago, IL · Remote

About Canals Canals is a fully remote, profitable startup transforming the industrial supply chain ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

PCMI Corporation

Customer Success Manager

Park Ridge, IL · On-site +1

$95K - $110K/yr

What You'll Do The Customer Success Manager will be the overall owner of the holistic customer ... Although the role is open to remote candidates, PCMI can only hire employees in the following ...

Canals

Customer Success Manager

Chicago, IL · Remote

About Canals Canals is a fully remote, profitable startup transforming the industrial supply chain ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

Cleo

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Riskonnect

Customer Success Manager

Chicago, IL · Remote

The combination of innovative risk technology, a customer success mindset, and employee-first ... Ability to build customer relationships using remote communication tools (e.g.: phone, email ...

RKON

Customer Success Manager

Chicago, IL · Remote

As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the ...

RKON

Customer Success Manager

Chicago, IL · On-site +1

As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the ...

Cribl

Customer Success Engineer, Chicago

Chicago, IL · On-site +1

$110K - $160K/yr

With a global workforce, we're remote-first and grounded in a simple idea: software is a people ... Louis Why You'll Love This Role The Customer Success Engineer (CSE) is the primary post-sales ...

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All JobsRemote Customer Success JobsRemote Customer Success Jobs in Palatine, IL

Remote Customer Success information

See Palatine, IL salary details

$32.7K

$83.5K

$140.7K

How much do remote customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer success in Palatine, IL is $83,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Palatine, IL? The most popular types of Customer Success jobs in Palatine, IL are:
What are popular job titles related to Remote Customer Success jobs in Palatine, IL? For Remote Customer Success jobs in Palatine, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Palatine, IL look for? The top searched job categories for Remote Customer Success jobs in Palatine, IL are:
What cities near Palatine, IL are hiring for Remote Customer Success jobs? Cities near Palatine, IL with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Palatine, IL as of May 2026, with employment types broken down into 67% Full Time, 25% Part Time, 3% Contract, and 5% Nights. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $83,486 per year, or $40.1 per hour.
Remote Customer Success Associate

Remote Customer Success Associate

American Income Life Insurance Company

Chicago, IL • On-site, Remote

$90K - $120K/yr

Full-time

Posted 3 days ago

Job description

AO Globe Life is hiring individuals who want a remote career focused on communication, growth, and helping people-not just another job.
In this role, you'll connect with individuals who have requested information about available benefits. You'll guide them through their options, answer questions, and create a smooth, professional experience from start to finish.
No cold calling. No door knocking. No chasing uninterested leads.What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Understand needs and explain available programs clearly
  • Guide clients through the enrollment process
  • Maintain simple digital records and follow-ups
  • Provide ongoing support to ensure a positive experience
  • Participate in training and team development sessions
Why People Apply
  • 100% remote - work from anywhere in the U.S.
  • Flexible scheduling
  • No experience required - full training provided
  • No cold calling or outbound prospecting
  • Clients have already requested to be contacted
  • Clear growth path into leadership roles
  • Supportive, team-focused environment
What You'll Need
  • Must be authorized to work in the United States
  • Laptop or computer with camera + reliable internet
  • Strong communication skills
  • Comfortable working independently
  • Coachable and motivated to grow
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran associations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

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