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Remote Customer Success Jobs in O Fallon, IL (NOW HIRING)

M3USA

Client Account Manager (Remote)

Creve Coeur, MO · Remote

... customer success in a business-to-business (B2B) environment, with a demonstrated track record of meeting growth, upsell, or retention targets. * Physician recruitment experience preferred but not ...

M3USA

Client Account Manager (Remote)

Creve Coeur, MO · Remote

... customer success in a business-to-business (B2B) environment, with a demonstrated track record of meeting growth, upsell, or retention targets. * Physician recruitment experience preferred but not ...

M3USA

Client Account Manager (Remote)

Creve Coeur, MO · On-site +1

... customer success in a business-to-business (B2B) environment, with a demonstrated track record of meeting growth, upsell, or retention targets. * Physician recruitment experience preferred but not ...

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Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in O'Fallon, IL

Remote Customer Success information

See O Fallon, IL salary details

$30.3K

$77.5K

$130.6K

How much do remote customer success jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote customer success in O'Fallon, IL is $77,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $92,300.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in O'Fallon, IL?

The most popular types of Customer Success jobs in O'Fallon, IL are:

What are popular job titles related to Remote Customer Success jobs in O'Fallon, IL?

For Remote Customer Success jobs in O'Fallon, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in O'Fallon, IL look for?

The top searched job categories for Remote Customer Success jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Remote Customer Success jobs?

Cities near O'Fallon, IL with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in O'Fallon, IL as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $77,483 per year, or $37.3 per hour.

Customer Success Manager, St Louis Remote

Saint Louis, MO • Remote

Veteran Jobs - 2023 Mar 01 - Veterans Resources
Technology, Communication and Media • 11 - 50 employees
Learn more about Veteran Jobs - 2023 Mar 01 - Veterans Resourcesexternal

Full-time

Re-posted 6 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

The ID Watchdog (IDW) Customer Success Manager will be responsible for handling key employer relationships within our Identity Theft Protection team and overall development, growth, and retention of the customers within the IDW book of business. This role will be the primary point of contact with IDW customers and will proactively work to develop strategies to drive employee engagement and enrollment growth. The Customer Success Manager is a key contributor to the overall growth of the IDW business unit and works in tandem with IDW account executives (new business growth) and customer relations managers (implementations and day-to-day customer needs).

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