ZipRecruiter

Log In

2

Remote Customer Success Jobs in Hanover, PA (NOW HIRING)

Liveops

Remote Customer Service Representative

York, PA · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

AQUAPHOENIX SCIENTIFIC

QA Automation Lead

Hanover, PA · Remote

... remote or distributed teams. What Success Looks Like * A clear, documented, and sustainable QA strategy is in place. * Automation coverage is improving in the areas that matter most to customers.

AQUAPHOENIX SCIENTIFIC

QA Automation Lead

Hanover, PA · Remote

... remote or distributed teams. What Success Looks Like * A clear, documented, and sustainable QA strategy is in place. * Automation coverage is improving in the areas that matter most to customers.

Next Stop Travels

Travel Customer Representative

York, PA · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Tessco, LLC

Key Account Manager

Hunt Valley, MD · On-site +1

... influential customer relationships. You'll be the trusted partner to executive stakeholders ... Proven success managing and growing large, complex accounts. * Strong negotiation, presentation ...

next page

Showing results 1-20

People also search for

All JobsRemote Customer Success JobsRemote Customer Success Jobs in Hanover, PA

Remote Customer Success information

See Hanover, PA salary details

$31.2K

$79.8K

$134.6K

How much do remote customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer success in Hanover, PA is $79,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Hanover, PA? The most popular types of Customer Success jobs in Hanover, PA are:
What are popular job titles related to Remote Customer Success jobs in Hanover, PA? For Remote Customer Success jobs in Hanover, PA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Hanover, PA look for? The top searched job categories for Remote Customer Success jobs in Hanover, PA are:
What cities near Hanover, PA are hiring for Remote Customer Success jobs? Cities near Hanover, PA with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Hanover, PA as of May 2026, with employment types broken down into 66% Full Time, 28% Part Time, 3% Contract, and 3% Nights. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $79,847 per year, or $38.4 per hour.
Customer Advocate, Remote

Customer Advocate, Remote

Disabled Veteran Solutions

Hanover, PA • Remote

Full-time

Medical

Posted 11 days ago

Job description

Customer Advocate – FullTime (Remote)

Disabled Veteran Solutions (DVS)

A Career With Purpose - Not Just a Job

Tired of Watching Gas Prices Climb While Your Paycheck Shrinks?

Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours.

At DVS, we believe your career should elevate your life - not drain it at the pump. That's why this 100% remote Customer Advocate role is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth.

Why You'll Love Working From Home With DVS

  • Keep your money - no gas, no tolls, no surprise car repairs
  • Keep your time - reclaim 5–10 hours a week from commuting
  • Keep your sanity - no traffic, no weather delays, no road rage
  • Keep your comfort - work in your favorite hoodie, with your favorite mug
  • Keep your momentum - grow your career without uprooting your life

Remote work isn't just a perk here - it's a lifestyle upgrade

The Role: Where Compassion Meets Precision

As a Customer Advocate, you'll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You'll handle 50–70 interactions per day, balancing empathy with technical skill.

You'll shine if you're confident with:

  • Realtime system navigation
  • Accurate documentation
  • Microsoft Office proficiency
  • Clear, professional communication
  • Process consistency and compliance

This is a structured, fastpaced environment - perfect for someone who thrives on purpose and precision.

Training & Schedule

FullTime | Remote | Monday–Friday

  • Paid Training (8 weeks): 8:00 AM – 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success.
  • Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM.  
  • Start Date: June 22, 2026

This role is built for reliability, consistency, and longterm commitment.

What You Bring

  • High School Diploma (Associate degree preferred)
  • Experience handling complex or sensitive customer interactions
  • Strong Microsoft Word, Excel, Outlook, and Teams skills
  • Ability to navigate multiple systems at once
  • Excellent attention to detail
  • Clear, professional communication
  • Bonus Points For
  • Callcenter or highvolume environments
  • Healthcare or insurance experience
  • Advocacybased roles (social work, behavioral health)
  • Retail or service roles requiring problemsolving

What You Get

  • Competitive pay
  • Bonus opportunities
  • Comprehensive benefits
  • Clear advancement pathways
  • A missiondriven team that values your growth

At DVS, you're not just filling a seat - you're building a career with purpose.

 Who Thrives Here

People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, longterm career - without sacrificing their home life.

If you're dependable, technically confident, and ready to grow, you'll fit right in.

Ready to Build a Career That Works for Your Life - Not Against It?

Your future is calling... and you don't even have to leave the house to answer.


A pre-employment drug screening and criminal background check are required prior to employment.

Apply