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Remote Customer Success Onboarding Jobs (NOW HIRING)

Jobgether

This is a high-impact, fully remote customer success role focused on managing and growing a large ... Drive customer onboarding, adoption, and success planning to ensure customers achieve measurable ...

EHS Insight

Customer Success Associate

Phoenix, AZ · On-site +1

As a fast-growing company, we adopt an engineering-led approach, fully embracing remote work ... As a Customer Success Associate, you will play a vital role in customer onboarding and support ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ... Phoenix, Arizona (Remote) Department Operations Employment Type Full-Time Minimum Experience ...

Jobgether

Our partner is looking for a Customer Success Manager based in India. This role is ideal for a ... or fast-scaling, remote-first environments preferred * Strong understanding of onboarding ...

Pavago

Customer Success Manager

Lead onboarding and define success criteria * Configure accounts and deliver training * Ensure ... Remote flexibility with structured expectations Interview Process * Initial Phone Screen * Video ...

Selr LLC

Customer Success Engineer

New York, NY · Remote

$120K - $200K/yr

Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing ... Lead onboarding, implementation, and technical enablement for customers Translate growth and ...

LeadFuze

Customer Success Specialist

$54K - $60K/yr

This is a remote position but you need to be based in the US and be willing to work Pacific hours ... Onboarding * Training * Professional Services * Customer Support * Customer Success Management

Visalaw AI

Customer Success Manager

Memphis, TN · On-site +1

The position can be based in Memphis, TN, or remote for the right candidate. The Customer Success Manager is a key executor of our client success playbook, responsible for onboarding, retaining, and ...

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All JobsRemote Customer Success Onboarding Jobs

Remote Customer Success Onboarding information

See salary details

$32.5K

$83.1K

$140K

How much do remote customer success onboarding jobs pay per year?

As of Jun 18, 2026, the average yearly pay for remote customer success onboarding in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the main challenges faced during remote customer onboarding, and how can new hires effectively overcome them?

One of the main challenges in remote customer success onboarding is building strong relationships with clients without face-to-face interaction. New hires can overcome this by being proactive in communication, using video calls when possible, and ensuring that onboarding materials are clear and accessible. Staying organized, following up consistently, and collaborating closely with both customers and internal teams helps ensure a smooth onboarding experience. Additionally, embracing digital tools and seeking feedback can help improve processes and client satisfaction.

What is the difference between Remote Customer Success Onboarding vs Remote Customer Support Specialist?

AspectRemote Customer Success OnboardingRemote Customer Support Specialist
Primary FocusGuiding new customers through onboarding and adoptionResolving existing customer issues and technical support
Required SkillsCustomer onboarding, communication, product knowledgeTroubleshooting, technical skills, problem-solving
Work EnvironmentCollaborative with sales and product teamsSupport-focused, often reactive
Common CertificationsCustomer success certifications, product trainingTechnical support certifications, troubleshooting courses

Remote Customer Success Onboarding and Remote Customer Support Specialist roles both serve customers remotely but differ in focus. Onboarding specialists guide new clients through initial setup and adoption, emphasizing proactive engagement. Support specialists handle ongoing technical issues, focusing on reactive problem resolution. While skills overlap, onboarding roles prioritize communication and product knowledge, whereas support roles require technical troubleshooting expertise.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Onboarding Specialist, and why are they important?

To thrive as a Remote Customer Success Onboarding Specialist, you need a solid understanding of customer relationship management, onboarding processes, and product expertise, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM platforms like Salesforce or HubSpot, onboarding tools, and virtual communication systems is typically required. Outstanding communication, problem-solving abilities, and proactive client engagement are crucial soft skills for success in this role. These skills ensure smooth onboarding experiences, foster long-term customer satisfaction, and drive product adoption in a remote environment.

What is a Remote Customer Success Onboarding specialist?

A Remote Customer Success Onboarding specialist is a professional who helps new customers successfully start using a company's products or services, all while working remotely. They guide clients through setup, provide training, answer questions, and ensure a smooth transition. Their goal is to build positive relationships, address concerns, and set customers up for long-term success. By working remotely, they use digital tools and communication platforms to connect with clients from anywhere.
Infographic showing various Remote Customer Success Onboarding job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 42% Full Time, 50% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Remote Customer Success Team Manager

AO Globe Life

Ann Arbor, MI • On-site, Remote

$95K - $115K/yr

Full-time

Posted 24 days ago

Job description

AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment.
This opportunity is ideal for individuals with backgrounds in management, operations, or client service who want flexibility while continuing to grow their leadership careers.
In this role, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while also supporting team performance and development.
What You'll Do
  • Connect with individuals who have expressed interest in benefit programs
  • Schedule and conduct virtual consultations via Zoom
  • Guide clients through benefit options and support enrollment
  • Maintain accurate digital records and follow-ups
  • Recruit, mentor, and support team members
  • Set performance expectations and track progress
  • Lead team meetings, coaching sessions, and development calls
  • Promote a culture of accountability and growth
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Training and leadership development support
  • Performance bonuses and advancement opportunities
  • Collaborative, growth-focused team culture
Ideal Candidate
  • Experience in leadership, management, or client-facing roles
  • Strong communication and organizational skills
  • Comfortable working remotely and using digital tools
  • Motivated to lead, develop others, and drive results
Requirements
  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based computer with webcam
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the U.S. We offer a remote-first environment focused on service, leadership, and long-term career growth.
Apply Today
If you're ready to grow your leadership career in a flexible, remote environment, apply today to learn more.

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