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Remote Customer Success Engineer Jobs in Tulsa, OK

Customer Success Manager About Vehlo We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Full-Time | Remote | Employer-Sponsored Healthcare | $135,000-$155,000 + Annual Bonus | Candidates ... Experience in client success, account management, or customer service. * Strong business acumen ...

Full-Time | Remote | Employer-Sponsored Healthcare | $135,000-$155,000 + Annual Bonus | Candidates ... Experience in client success, account management, or customer service. * Strong business acumen ...

Recruiting Coordinator

Tulsa, OK · Remote

$18.25 - $24.50/hr

... hiring for fully remote Customer Service Representatives across the country. This is a great ... Success in this role comes from building relationships with candidates, staying organized ...

Electrical Engineer

Tulsa, OK · On-site +1

$90K - $130K/yr

Remote or On-Site (Tulsa, OK) | Travel Requirement: Up to 25% Employment Type: Direct Hire About ... success of a rapidly growing company. If you excel in fast-paced, self-driven environments and are ...

Electrical Engineer

Tulsa, OK · On-site +1

$90K - $130K/yr

Remote or On-Site (Tulsa, OK) | Travel Requirement: Up to 25% Employment Type: Direct Hire About ... success of a rapidly growing company. If you excel in fast-paced, self-driven environments and are ...

Manage supervisors overseeing remote customer service representatives, with seasonal staffing ... Collaborate with Quality, Training, HR, Recruiting, and IT to support program success. * Ensure ...

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

As a substation engineer, you will lead or support utility and power substation projects and ... Hybrid (in-person and remote) work environment. * Comprehensive benefits package including wellness ...

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Senior Project Engineer

OK · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Experience in customer-facing roles with strong presentation and negotiation skills. More about us ...

Senior Project Engineer

Bixby, OK · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Experience in customer-facing roles with strong presentation and negotiation skills. More about us ...

OE Transmission Line Engineers

Tulsa, OK · On-site +1

$100K - $140K/yr

GFT is seeking an OE Transmission Line Engineer to join our Power Business Group! If you are in ... However for the right candiate, this would be a remote position. Joining the power team at GFT ...

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Remote Customer Success Engineer information

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How much do remote customer success engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote customer success engineer in Tulsa, OK is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.08 per hour, depending on experience, location, and employer.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What cities near Tulsa, OK are hiring for Remote Customer Success Engineer jobs?

Cities near Tulsa, OK with the most Remote Customer Success Engineer job openings:

Infographic showing various Remote Customer Success Engineer job openings in Tulsa, OK as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $46,006 per year, or $22.1 per hour.

Customer Success Manager

Vehlo

Tulsa, OK • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Customer Success Manager
About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
What You'll Do:
  • Collaborate with recently signed customers
  • Understand customers' needs and goals to achieve their objectives (from the Why Buy)
  • Become their trusted advisor / consultant
  • Present the platform to audiences of all sizes both in-person and virtually.
  • Ensure dealerships fully adopt and utilize our suite of products
    • Deliver additional training onsite/virtual when needed
  • Analyze dealership data to provide insight into better performance
  • Monitor health metrics to identify high churn risk (ChurnZero will help facilitate)
  • Assist in the preparation of scheduled reports
  • Send monthly communication, utilization, etc...
  • Have daily meaningful contact with customers
  • Document customer information, activities and interactions within SalesForce/ChurnZero
  • Drive expansion & upsell opportunities
  • Respond to customer inquiries via email, phone & texts
    • Manage customer escalations and facilitate resolution
  • Provide users with troubleshooting, functionality explanations and best practices
  • Travel locally (within a radius of 2 hours of your home) and OOM (1 week per month)
  • Create a partnership across multiple departments, connect with all levels of users and work toward each dealership's goals

Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws.
What You'll Need:
  • 2 + years of experience in Customer Success, Account Management, Consulting, or a client-facing role (preferably in SaaS, automotive, or technology solutions).
  • Proven ability to build and maintain strong customer relationships, acting as a trusted advisor at multiple organizational levels.
  • Excellent presentation skills, with the ability to deliver compelling product demonstrations to audiences of all sizes (both virtually and in person).
  • Strong analytical skills with the ability to interpret dealership or customer data and translate insights into actionable recommendations.
  • Proficiency with CRM and customer engagement platforms (e.g., Salesforce, ChurnZero, Gainsight, or similar).
  • Exceptional written and verbal communication skills, with a customer-first approach.
  • Demonstrated success in identifying expansion opportunities and driving revenue growth through upsells and cross-sells.
  • Strong troubleshooting and problem-solving abilities, with the capability to guide customers through product functionality and best practices.
  • Highly organized with strong time-management skills to manage daily customer interactions, reporting, and follow-ups.
  • Ability to manage escalations calmly, professionally, and effectively to ensure customer satisfaction.
  • Proficiency in Microsoft Word and Excel.
  • Willingness to travel locally (within a 2-hour radius) and for out-of-market travel approximately 1 week per month.

Travel Requirements:
  • Ability to travel 1 week per month within assigned territory, and 3 days per week local travel to visit customers.
  • Ability to travel as needed, including by air, car, or public transportation
  • Valid Driver's License Required
  • Valid Auto Insurance Required

Eligible employees may receive:
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off and holidays

Compensation is based on experience, knowledge, and skills and represents a good faith estimate in accordance with applicable laws.
Work Environment & Physical Requirements:
This role may be performed in a remote, hybrid, or office-based environment depending on business needs.
  • Ability to remain in a stationary position (sitting or standing) for extended periods
  • Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset)
  • Ability to view and interpret information on a computer screen for extended periods
  • Ability to communicate effectively via phone, video, and written communication
  • Ability to participate in virtual meetings with or without reasonable accommodation

Remote Work Expectations:
  • Maintain a dedicated, safe, and distraction-free workspace
  • Reliable high-speed internet connection sufficient for video conferencing and job-related systems
  • Ability to maintain productivity in a remote environment
  • Must reside in a state where the company is authorized to employ workers
  • Must be able to work core hours aligned to Central and Mountain timezones

Additional Information:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Employment may be contingent upon a background check in accordance with applicable laws.

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.
Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.