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Remote Customer Service Jobs in Woonsocket, RI (NOW HIRING)

System One

Customer Service Representative

Canton, MA · Remote

$20/hr

Customer Service Representative Location: Canton, MA Type: Contract Compensation: $20/Hour - based ... Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries ...

Liveops

Remote Spanish Bilingual Customer Service

Warwick, RI · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Adapt Health

Customer Service Specialist

Boston, MA · Remote

$65K - $75K/yr

The Customer Service Specialist is responsible for providing exceptional support and service to customers by addressing inquiries, resolving issues, and ensuring a positive experience with the ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Woonsocket, RI

Remote Customer Service information

See Woonsocket, RI salary details

$9

$18

$25

How much do remote customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer service in Woonsocket, RI is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Woonsocket, RI?

The most popular types of Customer Service jobs in Woonsocket, RI are:

What are popular job titles related to Remote Customer Service jobs in Woonsocket, RI?

For Remote Customer Service jobs in Woonsocket, RI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Woonsocket, RI look for?

The top searched job categories for Remote Customer Service jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Remote Customer Service jobs?

Cities near Woonsocket, RI with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Woonsocket, RI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,464 per year, or $18 per hour.

Customer Service Representative

System One

Canton, MA • Remote

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Job Title: Customer Service Representative Location: Canton, MA Type: Contract Compensation: $20/Hour - based on experience Contractor Work Model: Hybrid (4 days onsite) Hours: 8a-4:45p, M-F Responsibilities
  • Process customer orders via phone, email, fax, and mail and ensure timely delivery
  • Arrange and expedite product shipments and provide order status updates
  • Act as a liaison between customers, sales, and plant personnel to resolve issues
  • Respond to customer inquiries and handle concerns in a professional manner
  • Coordinate returns, credits, debits, and related documentation
  • Work with Accounts Receivable to resolve billing, payment, and invoice issues
  • Promote customer satisfaction by following established policies and procedures
  • Support sales initiatives and encourage use of system-based ordering
  • Communicate customer issues to management as needed
Qualifications
  • High school diploma required; college degree preferred
  • 1–2 years of customer service experience preferred
  • A strong background in customer experience is essential, and prior call center experience is preferred
  • Strong communication, organization, time management, and problem-solving skills
  • Proficiency with Microsoft Office, order entry systems, and email
  • Ability to handle difficult customers and stressful situations professionally
  • SAP experience a plus
  • Ability to work a hybrid schedule (4 days onsite, 1 day remote)

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 Ref: #562-Joule Staffing - Edison

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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