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Remote Customer Service Jobs in Waterloo, IL (NOW HIRING)

HMG Careers

Remote Sales and Service Advisor

Mitchell, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lemay, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fults, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Pevely, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Lemay, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Millstadt, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fenton, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cahokia, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Hillsboro, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Shiloh, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Waterloo, IL

Remote Customer Service information

See Waterloo, IL salary details

$9

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$24

How much do remote customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer service in Waterloo, IL is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.38 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Waterloo, IL?

The most popular types of Customer Service jobs in Waterloo, IL are:

What are popular job titles related to Remote Customer Service jobs in Waterloo, IL?

For Remote Customer Service jobs in Waterloo, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Waterloo, IL look for?

The top searched job categories for Remote Customer Service jobs in Waterloo, IL are:

What cities near Waterloo, IL are hiring for Remote Customer Service jobs?

Cities near Waterloo, IL with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Waterloo, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,212 per year, or $17.4 per hour.

Fully Virtual Entry Level CSR Rep

American Income Life Insurance Company

Saint Louis, MO • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted 3 days ago

Job description

AO Globe Life is hiring professionals to work with credit union members who are already connected with our organization and seeking guidance on available benefit programs. This fully remote opportunity offers flexibility, professional development, and the ability to help individuals and families access important coverage options that support their financial security.
Comprehensive training and licensing support are provided, making this an excellent opportunity for individuals beginning a new career or expanding their experience in client services.
Key Responsibilities
  • Conduct scheduled virtual consultations with credit union members through Zoom
  • Assess client needs and explain available benefit options in a clear and approachable way
  • Guide individuals and families through the enrollment process with professionalism
  • Maintain accurate digital records and ensure compliance with industry standards
  • Provide responsive follow-up communication and ongoing client support
  • Participate in team training sessions, mentorship programs, and professional development opportunities
What We Offer
  • Fully remote work environment available throughout the United States
  • Flexible scheduling that supports work-life balance
  • Pre-qualified client consultations provided-no cold outreach required
  • Paid training and full licensing support
  • Weekly compensation through a performance-based structure
  • Performance bonuses and long-term renewal income opportunities
  • Career advancement pathways into mentorship and leadership roles
  • A collaborative team culture focused on recognition and support
You May Thrive in This Environment If You
  • Have strong communication skills and enjoy helping others
  • Are self-motivated, organized, and able to manage your schedule independently
  • Feel comfortable using Zoom, email, and cloud-based tools
  • Are interested in making a meaningful impact through your work
  • Are open to coaching and eager to grow professionally
  • Have experience in customer service, client advising, or sales (helpful but not required)
Requirements
  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
AO Globe Life is a mission-driven organization that provides supplemental benefits to working-class families across the United States. The organization proudly serves credit unions, labor unions, and veterans through personalized virtual consultations. With more than 70 years of experience, AO Globe Life continues to offer stability, purpose, and career growth through a remote-first workforce.
Apply Today
If you are ready to begin a flexible, people-focused career where your work creates real impact, we encourage you to apply and explore joining AO Globe Life.

Apply