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Remote Customer Service Jobs in Sandy, UT (NOW HIRING)

ECP

Customer Support Representative (Remote)

Salt Lake City, UT · Remote

$16.50 - $21/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... A remote work environment that is compliant with cybersecurity and other company workplace policies

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Remote Customer Service information

See Sandy, UT salary details

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$25

How much do remote customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service in Sandy, UT is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Sandy, UT? The most popular types of Customer Service jobs in Sandy, UT are:
What are popular job titles related to Remote Customer Service jobs in Sandy, UT? For Remote Customer Service jobs in Sandy, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Sandy, UT look for? The top searched job categories for Remote Customer Service jobs in Sandy, UT are:
What cities near Sandy, UT are hiring for Remote Customer Service jobs? Cities near Sandy, UT with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Sandy, UT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,171 per year, or $17.9 per hour.

Customer Service Representative

Federal Recovery Service, Inc.

Holladay, UT • On-site, Remote

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description

About Us:


Paramount Acceptance is a leading software and billing services provider for gyms across the country. With new features being developed, Paramount continues to expand its presence in the health and fitness industry. Working at Paramount Acceptance, you will experience motivating bonuses, rapid growth opportunities, and a great work environment. Work-from-home and in-office options are currently available.


Location: Salt Lake City, UT


Customer Service Representative Responsibilities:

  • Take inbound and outbound calls from members of our clients' gyms
  • Respond to customer questions in accurate and timely manner following established policies
  • Explain options regarding upgrading, downgrading, or canceling memberships
  • Update billing and personal information per customer request
  • Document customer interaction with our in-house software

Requirements

Customer Service Representative Qualifications:

  • Must commit to set schedule with minimum of 20 hours per week (Monday through Friday)
  • Positive attitude and excellent communication skills
  • Team player with willingness to learn and grow
  • Basic computer and typing skills
  • 1+ year experience in call center customer service environment (preferred)
  • Willing to work 10:30 am - 7pm Mountain time
  • start date of 8/31/2026

Customer Service Representative Benefits and Perks:

  • $12 per hour base pay plus bonuses (averages to be ($17-21 per hour)
  • Health insurance (including medical, dental, life, and vision)
  • 401(k) with company match
  • Paid holidays
  • Paid vacation
  • Free VASA Fitness gym membership - includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location!
  • work-from-home opportunities

Apply