ZipRecruiter

Log In

2

Remote Customer Service Jobs in Rye, NY (NOW HIRING)

TemPositions

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

This is a fully remote role and a great opportunity for candidates to gain experience supporting a city initiative. Bilingual Customer Service Representative (must be English/Spanish speaking ...

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Manhattan, NY · Remote

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

next page

Showing results 1-20

All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Rye, NY

Remote Customer Service information

See Rye, NY salary details

$10

$19

$28

How much do remote customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote customer service in Rye, NY is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Rye, NY? The most popular types of Customer Service jobs in Rye, NY are:
What job categories do people searching Remote Customer Service jobs in Rye, NY look for? The top searched job categories for Remote Customer Service jobs in Rye, NY are:
What cities near Rye, NY are hiring for Remote Customer Service jobs? Cities near Rye, NY with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Rye, NY as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $41,429 per year, or $19.9 per hour.

Remote Customer Service/Sales Representative

Agent Alliance Inc.

Manhattan, NY • Remote

$65K - $70K/yr

Full-time

Medical, Dental, Vision

Posted 10 days ago

Job description

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

  • Reach out to individuals who have requested more information on the benefits we offer
  • Schedule Zoom meetings with these members
  • Customize new benefit plans and adjust existing plans to fit the current needs of each client
  • Establish and maintain relationships with existing and new clients
  • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
  • Provide attentive customer service and any necessary administrative support in response to members' needs
  • Respond to and resolve client questions and concerns regarding their benefits
  • Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

  • Medical (BlueCross BlueShield)
  • Dental, Vision, and Hearing insurance
  • Company stock options offered
  • Comprehensive paid training program
  • Weekly performance-based pay and bonuses, on average, $65,000 to $70,000 in the first year
  • Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)