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Remote Customer Service Jobs in Riverside, NJ (NOW HIRING)

MMC Group LP

Be Seen First

Immediate Hiring: Remote Customer Service Reps - NJ

Trenton, NJ · Remote

$720 - $760/wk

Remote Customer Service Reps | NJ | $18-$19/hr Start date 9/21/2026 Ready for a remote opportunity where your customer service skills can make a difference? We're seeking Customer Service ...

AppleOne

Remote CSR NJ

Trenton, NJ · On-site +1

$18/hr

The Customer Service Representative (CSR) is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Riverside, NJ

Remote Customer Service information

See Riverside, NJ salary details

$9

$18

$27

How much do remote customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service in Riverside, NJ is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Riverside, NJ?

The most popular types of Customer Service jobs in Riverside, NJ are:

What job categories do people searching Remote Customer Service jobs in Riverside, NJ look for?

The top searched job categories for Remote Customer Service jobs in Riverside, NJ are:

What cities near Riverside, NJ are hiring for Remote Customer Service jobs?

Cities near Riverside, NJ with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Riverside, NJ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,488 per year, or $19 per hour.

Immediate Hiring: Remote Customer Service Reps - NJ

MMC Group LP

Trenton, NJ • Remote

$720 - $760/wk

Contractor

Medical, Dental, Vision, Retirement

Posted 16 days ago

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Job description

Immediate Hiring: Remote Customer Service Reps | NJ | $18-$19/hr

Start date 9/21/2026


Ready for a remote opportunity where your customer service skills can make a difference?

We're seeking Customer Service Representatives for an exciting New Jersey State-Based Exchange project, helping individuals and families navigate important health care coverage needs-all from the comfort of home. If you enjoy helping others, have strong communication skills, and are ready to bring your customer service experience to a meaningful project, I'd love to connect with you!


POSITION DETAILS


Location: 100% Remote - New Jersey Residents Only

Pay: $18.00/hr - English | $19.00/hr - Bilingual English/Spanish *weekly pay*

Education: High School Diploma/GED or equivalent required; Associate degree or higher preferred


Preferred Experience: Customer service, call center, healthcare, or related experience

You should be comfortable navigating multiple computer systems, accurately documenting customer interactions, communicating professionally, and maintaining confidentiality. Bilingual English/Spanish candidates must successfully complete a language assessment.


MANDATORY TRAINING

3 Weeks | Monday-Friday | 8:00 AM-4:30 PM ET

Full attendance is required during training and nesting with no planned absences or appointments. You must remain on camera throughout training and nesting.


WORK SCHEDULE

Open Enrollment: November 1-January 31

Monday-Friday: 8:00 AM-8:00 PM ET

Saturday: 8:00 AM-5:00 PM ET

Last 2 Sundays: 8:00 AM-5:00 PM ET

Last 3 days of Open Enrollment: 8:00 AM-10:00 PM ET

Week following Open Enrollment: 8:00 AM-8:00 PM ET


Non-Open Enrollment: Monday-Friday | 8:00 AM-5:00 PM ET

Candidates must have flexibility to work an assigned schedule within the applicable hours of operation.


️ BYOD EQUIPMENT & HOME-OFFICE REQUIREMENTS

Because this is a Bring Your Own Device (BYOD) position, you must have:

Windows-compatible desktop or laptop meeting project specifications

Functional webcam

Compatible wired headset with microphone

Ethernet capability for a wired internet connection

Second monitor - REQUIRED

Apple or Android smartphone capable of running Microsoft Authenticator

Private, quiet, distraction-free workspace

Traditional wired home internet service


Important: Cellular/mobile internet, Wi-Fi-only connections, hotspots, and similar services are not permitted. Your work computer must be able to connect directly to your internet via Ethernet.


EQUIPMENT VERIFICATION

To verify your home-office setup, please submit the following together in ONE email:

Internet Speed Test: Screenshot of your complete results from speed.cloudflare.com

Computer Specifications: Screenshot showing your processor/system specifications

Storage: Screenshot showing available/free storage on your main computer drive (Local Disk C:)

Smartphone: Confirm Apple or Android

Headset: Clear photo showing the headset and connection type

Second Monitor: Confirm that you currently have a second monitor


For Immediate Consideration:


Send all equipment verification items via replying to this post


REQUIRED REAL JOB PREVIEW (RJP)

Qualified candidates will be invited to attend one virtual RJP session:


Tuesday, August 25 | 1:00-1:45 PM ET

OR

Wednesday, August 26 | 1:00-1:45 PM ET


Camera participation is required.

The RJP gives you an opportunity to learn more about the project, training, job and performance expectations, and your new-hire journey, followed by Q&A.


⭐ INTERESTED? LET'S CONNECT!

Reply with your updated resume and confirm:

You currently reside in New Jersey

English or Bilingual English/Spanish

Preferred RJP date: 8/25 or 8/26

You can complete the 3-week mandatory training with no planned absences

You have flexibility to work within the listed Open Enrollment hours

You meet the BYOD, second monitor, wired internet, and private workspace requirements

If everything aligns, I'll contact you regarding next steps.


I look forward to connecting with you and helping you take the next step toward this remote opportunity!

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.