Remote Customer Service Jobs in Ridgeland, SC (NOW HIRING)

Are you a dynamic BDR/SDR with a hunter mindset, ready to conquer the networking security market? This opportunity is made for you!

Business Development Representative

Your Mission

As a Business Development Representative at Open Systems, you will be the driving force behind generating new business opportunities within the US and EMEA mid-market segment (500 to 25,000 users). You will engage prospects through targeted outreach, qualification, and discovery, positioning Open Systems' suite of solutions including SASE, SSE, SD-WAN, and Global Connectivity as the trusted choice against key competitors. Your focus will be on sparking meaningful conversations, creating a strong pipeline for the sales team, and contributing to revenue growth in a dynamic, high-growth environment.

Your Key Responsibilities

• Generate opportunities by assessing the client's needs and handing the opportunity over to the appropriate Sales team member in a timely manner.
• Research and build prospect accounts, identifying new sales opportunities through outbound efforts (e.g. cold calls, emails, event based campaigning, content and vertical campaigns and social media).
• Cultivate leads by assessing the opportunity, communicating the value propositions for the customer, and following up in a timely manner.
• Build and maintain relationships with key executives and decision-makers
• Generate and conduct due diligence on inbound and outbound leads.
• Report on territory and lead activity to the manager and track and maintain prospects, as well as update contact information in CRM
• Ensure accurate data entry of own activities once the opportunity has been handed off.
• Assimilate product and market knowledge and effectively communicate the benefits and feature set of Open Systems to prospects over the telephone.
• Work in collaboration with marketing to develop programs that will generate the best leads.
• Demonstrate thought leadership with customers and stay apprised of the industry trends by contributing to social media sites (i.e. X, LinkedIn, Facebook, etc.)

Your Skills & Experience

• Fluent in English (German is a plus)
• At least 3 years of inside sales experience, preferably in technology sales.
• Strong prospecting skills including cold calling, email, social media, etc.
• Driven to succeed and the ability to work in a fast-paced environment
• A passion for building new business
• Excellent verbal and written communication skills; you are a clear, concise and compelling storyteller.
• Proficient in time management, setting priorities, and taking initiative.
• Prior experience in Hubspot, Salesloft etc.

"This role is more than a BDR job it's a launchpad for your sales career. With fast growth into a Sales Rep role and the chance to help shape a department that's actively being built, you'll make an impact from day one while accelerating your path in sales.

The department is closely supported at board level - giving you regular interaction at the highest level and a unique opportunity to accelerate your career."

What We Offer:

Want to join a team that enjoys making secure connectivity simple for our customers? You'll be among people who believe in:

CaringPASSIONATELYabout keeping our customers safe - We're dedicated to solving problems. Whatever it takes.

ThinkingUNCONVENTIONALLYto stay ahead - The world never fails to surprise us. So let's surprise it first.

Doing the hard work to make thingsSIMPLE- Craft and hone something that delights in its simplicity.

WorkingCOLLABORATIVELYto build success - The power of the team will always make us faster and better.

As a testament to this, Open Systems has been recognized as an outstanding place to work. You'll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career.

We look forward to receiving your online application (please note that you need to compress your application into two attachments).Only direct applications will be considered.

About Open Systems

Open Systems is a leading provider of native Managed SASE solutions, converging network and security functions on a cloud-native platform. Founded in 1990, the Swiss cybersecurity company, headquartered in Zurich, supports businesses and organizations in more than 180 countries with a holistic, customer-centric service model that guarantees 24x7 expert support.The combination of an innovative platform, integrated solutions, and excellent service ensures secure, reliable, and worry-free network operations - even within the complex IT infrastructures of global manufacturing companies and NGOs.

This solution delivers reliable connectivity across cloud, on-premises, and hybrid environments, while offering an exceptional user experience through an intuitive customer portal. Powered by a centralized data platform and 247 managed services, Open Systems not only enhances security but also boosts operational efficiency and accelerates innovation - enabling secure networks that grow with your business.