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Remote Customer Service Jobs in Johnson, VT (NOW HIRING)

Intuit

Post Sales Solutions Engineer

Montpelier, VT · Remote

$125K - $170K/yr

This role is designed as a strategic bridge: it offers a clear path toward Service Delivery ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

Intuit

Post Sales Solutions Engineer

Montpelier, VT · Remote

$125K - $170K/yr

This role is designed as a strategic bridge: it offers a clear path toward Service Delivery ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Johnson, VT

Remote Customer Service information

See Johnson, VT salary details

$9

$18

$26

How much do remote customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer service in Johnson, VT is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Johnson, VT? The most popular types of Customer Service jobs in Johnson, VT are:
What job categories do people searching Remote Customer Service jobs in Johnson, VT look for? The top searched job categories for Remote Customer Service jobs in Johnson, VT are:
What cities near Johnson, VT are hiring for Remote Customer Service jobs? Cities near Johnson, VT with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Johnson, VT as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,064 per year, or $18.8 per hour.

Account Executive, Small business - Remote in Waterbury, VT

Consolidated Communications

Waterbury, VT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Consolidated Communications rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

69th of 97 rated telecommunications companies

Job description

Major Duties
Classification: Exempt. Non-Bargaining.
Location: Remote in Waterbury, VT
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium Fiber is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference.
We are seeking a highly skilled and motivated Sales Executive to sell Fidium Internet and Voice services to small businesses.
This is an exciting opportunity for an experienced sales professional who thrives in a fast-paced sales environment and has a proven track record of success. You will have the opportunity to make a significant impact to Fidium Fiber's small business and continued success and growth through new account acquisition and existing account management. This position will be required to do in person selling, cold calling and be in the field 50%+ of the time.
Responsibilities
  • Leverage new and existing relationships with local small business owners and designated telecommunications decision makers throughout serviceable area by making direct face-to-face contact
  • Consistently maintain a pipeline of qualified small business through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships to ensure a constant sales pipe and manage that pipeline from initial contact to closing the account
  • Manage assigned small business accounts
  • Participate in both small business networking events
  • Maintain quality sales records and preparation of sales and activity reports as required.
  • Ability to properly articulate Fidium Fiber small business to prospects to pre-qualify sales opportunities and subsequently close new business
  • Collaborate with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new account growth
  • Remain knowledgeable of Fidium Fiber products and services to facilitate sales efforts.
  • Remain knowledgeable of competitor products and services
  • Achieve and exceed defined sales and install quotas set by Director of MDU & Small Business
  • Territory management to include development of local business and related organizational affiliations
  • Properly document sales activities.
  • Follow sales process and fulfill responsibilities as defined in the process
  • Promptness to prospect meetings and company meetings
  • Professionally dressed, presentable and prepared for all prospect engagements
  • Other duties and responsibilities as assigned.

Qualifications
  • Ideal candidate is dynamic, adaptable, and proactive with an entrepreneurial spirit and desire to generate income
  • Proven experience to successfully engage small business owners and designated telecommunications decision makers via a consultive sales pitch
  • Strong communication, time management and organizational skills
  • Excellent presentation skills
  • Sales persuasiveness
  • Self-motivated
  • Proficiency in Microsoft Office Suite
  • Ability to work flexible hours, including nights and weekends, as needed.
  • Ability to travel and sell within serviceable area at least 50% of the time
  • License required: Valid State Driver's License and a satisfactory driving record

Education and Experience
  • High school diploma or equivalent. Bachelor's degree preferred or equivalent work experience
  • 2-5 plus years telecommunications, cable, cellular or technology sales experience preferred

Benefits Offered
We are proud to offer a comprehensive and competitive benefits package:
  • 401(k) matching
  • Medical, Rx, Dental and Vision insurance
  • Disability insurance
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Tuition reimbursement
  • Paid vacation and personal days
  • Paid holidays
  • Employee Assistance Program
  • Annual bonus program to eligible employee's based upon organization performance

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.

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