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Remote Customer Service Jobs in Haddonfield, NJ (NOW HIRING)

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P&C Insurance Customer Service Representative (CSR) Location ... Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ...

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Be Seen First

P&C Insurance Customer Service Representative (CSR) Location ... Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ...

New

Be Seen First

P&C Insurance Customer Service Representative (CSR) Location ... Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ...

New

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

Familiarity with CRM or customer service software Work Environment * 100% Remote * Fast-paced call center environment * Collaborative team culture with ongoing coaching and support * Opportunity to ...

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Remote Customer Service information

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How much do remote customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer service in Haddonfield, NJ is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.14 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Haddonfield, NJ?

The most popular types of Customer Service jobs in Haddonfield, NJ are:

What are popular job titles related to Remote Customer Service jobs in Haddonfield, NJ?

For Remote Customer Service jobs in Haddonfield, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Haddonfield, NJ look for?

The top searched job categories for Remote Customer Service jobs in Haddonfield, NJ are:

What cities near Haddonfield, NJ are hiring for Remote Customer Service jobs?

Cities near Haddonfield, NJ with the most Remote Customer Service job openings:

Infographic showing various Remote Customer Service job openings in Haddonfield, NJ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,666 per year, or $18.1 per hour.

P&C Insurance Customer Service Representative (CSR)

Ascension Agent Group

Radnor, PA • Remote

$60K - $72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

P&C Insurance Customer Service Representative (CSR)

Location: Radnor, PA (Remote)

Job Type: Full-Time

About Us

Ascension Agent Group is a growing P&C insurance distribution platform. We partner with independent Agents and Agencies to help them run and grow their books of business. We're looking for a friendly, reliable CSR to support our Agents and their customers.

Position Summary

We're seeking a Customer Service Representative to handle day-to-day service needs for our Agency Partners and their clients. This is a service-focused role — you'll be on the phone regularly with both Agents and policyholders. Prior insurance agency experience is required — you'll bring the industry know-how, and we'll train you on our specific processes and systems.

Responsibilities

•   Field inbound calls and emails from Agents and customers regarding policy service needs

•   Make outbound calls to agents and customers as needed

•   Contact carriers as needed on behalf of Agents or customers (e.g., coverage questions, claims status, policy changes)

•   Process policy service requests (endorsements, ID cards, billing questions, etc.)

•   Provide accurate, timely, and friendly service on every interaction

•   Document all customer and Agent interactions per company procedure

•   Escalate issues appropriately when outside scope of role

•   Other duties as assigned

Qualifications

•   Active Property & Casualty (P&C) insurance license required

•   Prior experience working in an independent insurance agency required

•   Comfortable handling a high volume of phone calls

•   Commercial lines knowledge a plus, but not required

•   Strong customer service and communication skills

•   Detail-oriented with good follow-through

•   Ability to work well in a fast-paced environment

What We Offer

•   $60,000–$72,000 total compensation

•   Paid Time Off (up to 25 days per year)

•   Health Benefits & 401(k)

•   Opportunity to grow with an expanding company

•   Supportive team environment with hands-on training on our processes