Remote Customer Service Jobs in Micronesia (NOW HIRING)

Date Posted:

2026-08-04

Country:

United States of America

Location:

US-AZ-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

The Director of Supplier Quality Assurance is a key member of the Supplier Performance leadership team, responsible for a defined portion of Raytheon's total supplier base. You will drive the proactive and reactive quality assurance activities, ensuring continuous capability and performance improvements. You will implement Advanced Product Quality Planning (APQP) across suppliers, ensuring compliance with technical, contractual, and regulatory requirements, as well as ensuring installed adequate Capacity at the supplier and their sub-Tiers.You should protect Raytheon's production and reduce risk across all programs and businesses.

Success will be measured in timely delivery of quality assured products (FAI and first-time yield of FAI), as well as ongoing supplier quality performance, and improvements, measured in escapes and PPM.You will be accountable for developing and executing the Supplier Assurance strategy, enhancing supplier capability across a wide selection of production technologies. The director also builds, mentors, and grows a highly capable team to support longterm business objectives.

What you will do:

• Lead qualification, assessment, and selection of programspecific suppliers, including evaluation of capabilities, performance history, and understanding of flowdown requirements.
• Oversee ongoing independent assessments of supplier quality and technical performance to ensure delivery of knowngood parts and services throughout the acquisition value stream.
• Implement and sustain APQP and statistical process control methodologies across the supply base.
• Partner closely with Programs, Operations, Engineering, Finance, Supply Chain, and Quality to drive supplier execution strategies and achieve SBU goals.
• Lead Root Cause Corrective Action (RCCA) activities for systemic or highrisk supplier issues.
• Represent Raytheon on corporate sourcing and performance teams, translating corporate initiatives into supplierlevel execution.
• Manage supplier technical and quality risks affecting cost, schedule, and performance across more than $10B in annual material sales.
• Develop, mentor, and grow a geographically and technologically diverse team, improving overall organizational capability.
• Serve as the senior interface with supplier executive leadership, customers, and corporate stakeholders, actively negotiating terms and managing divergent viewpoints when resolving performance gaps.
• Ability to travel 50% of time to supplier locations as needed
  

Qualifications you must have:

• Typically requires: A Bachelor's Degree or equivalent experience and minimum 14 years prior relevant experience, or an advanced degree in a related field and minimum 12 years' experience
  • Relevant experience is supplier quality, manufacturing engineering, operations or other engineering fields
• 14+ years' experience applying APQP, statistical process controls, RCCA, and other quality methodologies.
• Experience within aerospace and defense or similarly complex industries
• Experience leading and mentoring technical teams
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
  

Qualifications we prefer:

• Demonstrated leadership of multilevel teams (direct, indirect, matrixed) in a complex, global environment.
• Strong organizational partnership skills across engineering, operations, supply chain, program management, and finance.
• Ability to negotiate complex supplier performance issues and influence outcomes at executive levels.
• Experience managing suppliers across multiple regions and international markets.
• Background supporting defense programs, including familiarity with regulatory, contractual, and customer-specific requirements.
• Demonstrated capability building highperforming teams in technical, missioncritical domains.

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Relocation Eligibility - None.

Learn more & apply now!

Please consider the following role type definition as you apply for this role. Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed.The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

#LI-Remote

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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