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Remote Customer Service Trainee Jobs in Ridgecrest, CA

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SBA Business Development Officer (Direct Bank)- Remote

California City, CA · Remote

$85K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a production-focused role for an established financial-services sales professional with ... Secure customer-signed commitments following loan approval. * Coordinate with underwriting, credit ...

Senior Functional Lead - Service Flexible with 40% Travel Remote Purpose of Role: Weir's global SAP ... planning, customer demand forecasting, service execution, and knowledge management-with strong ...

... customer needs in product development. The position is a remote US employee with travel up to 75 ... service delivery and product adoption across diverse healthcare environments. * Identify and drive ...

Showing results 41-50

Remote Customer Service Trainee information

See Ridgecrest, CA salary details

$8

$17

$27

How much do remote customer service trainee jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer service trainee in Ridgecrest, CA is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are popular job titles related to Remote Customer Service Trainee jobs in Ridgecrest, CA?

For Remote Customer Service Trainee jobs in Ridgecrest, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Trainee jobs in Ridgecrest, CA look for?

The top searched job categories for Remote Customer Service Trainee jobs in Ridgecrest, CA are:

What cities near Ridgecrest, CA are hiring for Remote Customer Service Trainee jobs?

Cities near Ridgecrest, CA with the most Remote Customer Service Trainee job openings:

SBA Business Development Officer (Direct Bank)- Remote

WILLIAM W PROFESSIONAL STAFFING

California City, CA • Remote

$85K - $117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

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Job description


Incentive Potential: Performance-based bonus opportunity of up to 100% of base salary


Position Summary

A nationwide financial institution is seeking an accomplished Business Development Officer to originate and develop Small Business Administration lending and other commercial financing opportunities across the United States.

This is a production-focused role for an established financial-services sales professional with strong SBA lending experience, commercial credit knowledge, and a proven referral network. The selected candidate will manage the business-development process from initial prospecting and financial evaluation through credit presentation, commitment, and transaction funding.

The ideal candidate has consistently generated at least $20 million in annual loan production during each of the past three years and can independently build a qualified pipeline of small-business financing opportunities.


Key Responsibilities

  • Originate SBA loans, equipment-leasing transactions, and asset-based lending financing for small businesses nationwide.
  • Develop and maintain productive relationships with small-business owners, brokers, referral partners, professional advisers, and other sources of commercial lending opportunities.
  • Generate qualified leads through networking, referrals, direct outreach, relationship development, and market intelligence.
  • Expand the organization’s presence and market penetration within assigned territories and industry segments.
  • Clearly communicate the institution’s lending capabilities and financing solutions to prospective borrowers and referral partners.
  • Develop marketing and sales strategies in collaboration with executive leadership and the marketing team.
  • Assess prospective transactions and identify appropriate SBA or commercial financing structures.
  • Obtain complete financing applications, supporting financial records, and required borrower documentation.
  • Prepare and submit complete loan packages for underwriting review.
  • Present proposed loan transactions and credit recommendations to the Credit Committee when required.
  • Evaluate business financial statements, tax returns, cash flow, collateral, repayment capacity, and other relevant credit factors.
  • Recognize viable credit opportunities and recommend funding solutions aligned with borrower needs and lending requirements.
  • Secure customer-signed commitments following loan approval.
  • Coordinate with underwriting, credit, closing, and operations teams to move approved transactions efficiently toward funding.
  • Maintain accurate pipeline, relationship, and activity records in Salesforce and other loan-origination systems.
  • Monitor deal progress, resolve documentation issues, and maintain consistent communication with borrowers and internal stakeholders.
  • Meet or exceed established annual loan-production, revenue, pipeline, and relationship-development goals.
  • Remain current on SBA lending requirements, commercial credit practices, competitive market conditions, and relevant regulatory developments


Required Qualifications

  • Bachelor’s degree in business, finance, economics, marketing, or a related field, or an equivalent combination of education and directly relevant professional experience.
  • At least five years of successful sales or business-development experience within banking, commercial lending, SBA lending, equipment finance, asset-based lending, or a closely related financial-services field.
  • Strong, recent SBA lending and loan-origination experience.
  • Documented annual production of at least $20 million during each of the previous three years.
  • Demonstrated ability to originate, develop, and close commercial financing transactions.
  • Strong understanding of SBA loan programs, eligibility requirements, underwriting considerations, loan structuring, and documentation.
  • Ability to analyze business and personal financial statements, tax returns, cash flow, collateral, debt-service capacity, and credit risk.
  • Strong commercial lending, credit-analysis, marketing, and risk-management skills.
  • Proven success serving the financing needs of small-business owners.
  • Excellent consultative selling, negotiation, presentation, and relationship-management abilities.
  • Exceptional written, verbal, and interpersonal communication skills.
  • Ability to manage multiple transactions, deadlines, borrower relationships, and internal approval processes simultaneously.
  • Proficiency with Salesforce or comparable customer-relationship and loan-origination platforms.
  • Ability to work independently and remain accountable for production goals in a remote environment.
  • Ability to travel for borrower meetings, networking activities, industry events, and transaction-related needs when required.


Preferred Qualifications

  • An active and established network of brokers, accountants, attorneys, commercial real estate professionals, financial advisers, business intermediaries, and other referral sources.
  • Experience originating equipment-leasing or asset-based lending transactions in addition to SBA loans.
  • Experience presenting commercial credit opportunities to senior credit officers or a formal Credit Committee.
  • Nationwide lending experience or a demonstrated ability to develop business across multiple markets.


Compensation

The position offers a base salary of $90,000 to $100,000 annually, depending on experience, qualifications, production history, and market. The successful candidate may also earn a performance-based incentive of up to 100% of base salary, subject to applicable production goals and the organization’s incentive-compensation plan.

Applicants should be prepared to provide verifiable information regarding their loan-production history during the interview process.


Work Location

This is a full-time remote position that may be based in an approved location within the United States. Occasional business travel may be required.