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Remote Customer Service Trainee Jobs in Kenner, LA

Lone Star Careers

Sales Executive - Remote

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Agent

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Agent

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Executive

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Rep

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsRemote Customer Service Trainee JobsRemote Customer Service Trainee Jobs in Kenner, LA

Remote Customer Service Trainee information

See Kenner, LA salary details

$7

$14

$22

How much do remote customer service trainee jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service trainee in Kenner, LA is $14.01, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $15.72 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are popular job titles related to Remote Customer Service Trainee jobs in Kenner, LA?

For Remote Customer Service Trainee jobs in Kenner, LA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Trainee jobs in Kenner, LA look for?

The top searched job categories for Remote Customer Service Trainee jobs in Kenner, LA are:

What cities near Kenner, LA are hiring for Remote Customer Service Trainee jobs?

Cities near Kenner, LA with the most Remote Customer Service Trainee job openings:

Remote Customer Service Trainee jobs near you

Entry Level Advisor | Work From Home

Globe Life American Income Division

New Orleans, LA • On-site, Remote

Full-time

Medical, Life

Posted 2 days ago

New

Job description

Mission-Focused Client Benefits Advisor -
Work From Home
Company: AO - American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Work From Home
Experience: Entry-Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Protect Families. Build Your Future. Make a Difference.
Are you looking for a purpose-driven remote career where you can help people, build meaningful relationships, and create long-term professional and financial growth?
AO is seeking motivated, service-focused professionals to join our growing virtual team as Mission-Focused Client Benefits Advisors.
Our mission is simple:
Protect Every Child. Serve All Working People.
In this role, you'll work virtually with individuals and families seeking information about available insurance benefits, helping them understand their options and make informed decisions about protecting the people who matter most.
This opportunity combines customer service, benefits education, relationship management, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required.
We provide structured training, licensing guidance, mentorship, and ongoing professional development to help you build the skills necessary to succeed.
• 100% Work From Home
• Flexible Scheduling
• Qualified Client Opportunities Provided
• No Traditional Cold Calling
• No Lead Purchasing Required
• Weekly Commission-Based Pay
• Performance Bonuses & Renewal Income Opportunities
• Comprehensive Training & Mentorship
• Performance-Based Leadership Advancement
What You'll Do
Serve Families Through Virtual Consultations
You'll meet with individuals and families through virtual and phone appointments to:
  • Understand each client's needs and financial protection priorities
  • Explain available life, accident, and supplemental health insurance options
  • Answer questions clearly and professionally
  • Help clients evaluate available coverage
  • Provide personalized, needs-based recommendations
  • Guide clients through applications and enrollment
  • Assist with required documentation
  • Maintain accurate digital client records

Our approach emphasizes education, integrity, relationship building, and service rather than high-pressure sales tactics.
Build Long-Term Client Relationships
Your relationship with clients doesn't necessarily end after enrollment.
Representatives may also assist clients with:
  • Policy and benefit questions
  • Coverage reviews
  • Beneficiary updates when applicable
  • Ongoing service requests
  • Follow-up communication
  • Changes in family protection needs
  • Continued relationship management

The goal is to become a trusted resource families can rely on over time.
Qualified Client Opportunities
Focus on People Interested in Learning About Their Benefits
Representatives receive access to client opportunities, including individuals and families who have expressed interest in receiving information about available benefits and coverage options.
This allows representatives to focus on:
  • Client conversations
  • Benefits education
  • Needs analysis
  • Enrollment assistance
  • Relationship building
  • Follow-up
  • Ongoing client service
No traditional cold calling or purchasing leads is required.
Compensation & Long-Term Earning Potential
Weekly Performance-Based Compensation
This is a 1099 independent contractor, commission-based opportunity-not an hourly or salaried position.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Recognition programs
  • Additional performance rewards

There is no predetermined cap on commission earnings. Compensation is directly tied to individual activity, production, consistency, and results.
Individual earnings vary, and no specific level of income is guaranteed.
Comprehensive Training & Mentorship
New to Insurance? We'll Help You Learn.
Previous insurance experience is not required.
Training and professional development may include:
  • Structured virtual onboarding
  • Product and benefits education
  • Client needs assessment
  • Customer-service development
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment systems and procedures
  • Coaching and mentorship
  • Leadership development
  • Ongoing professional education

Candidates who are not currently licensed receive guidance through the applicable state Life & Health Insurance licensing process.
Applicants should understand that obtaining and maintaining the appropriate insurance license is required before conducting licensed insurance activities.
Career Growth & Leadership Development
Advance Through Performance-not Tenure
AO provides growth opportunities for motivated representatives interested in developing beyond an individual client-facing role.
Potential career progression may include:
Client Benefits Advisor → Mentor/Trainer → Team Leader → Management → Advanced Leadership
Development opportunities may include:
  • Mentoring newer representatives
  • Training and onboarding
  • Coaching
  • Team development
  • Client relationship management
  • Business development
  • Leadership and management responsibilities

Advancement is based on performance, consistency, initiative, professional development, and demonstrated leadership ability.
Leadership opportunities are earned and are not guaranteed.
Representative Programs & Professional Support
Depending on eligibility and applicable program requirements, qualifying representatives may have access to programs such as:
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Medical reimbursement opportunities
  • Renewal and residual income opportunities
  • Professional mentorship
  • Leadership development
  • Training resources
  • Recognition and incentive programs

Eligibility, production, tenure, and other qualification requirements may apply. These programs should not be interpreted as traditional employee benefits associated with salaried or W-2 employment.
Recognition & Incentives
Performance Can Open Additional Opportunities
Qualifying performers may have opportunities to earn:
  • Company-sponsored incentive travel
  • Leadership conferences
  • Professional development events
  • Recognition programs
  • Team experiences
  • Performance awards
  • Additional advancement opportunities

Qualification requirements apply, and incentives are not guaranteed.
Who We're Looking For
Successful candidates typically demonstrate:
  • Strong verbal and written communication
  • Genuine interest in helping people
  • Positive, service-focused attitude
  • Professionalism and integrity
  • Strong relationship-building skills
  • Active listening and problem-solving abilities
  • Self-motivation and personal accountability
  • Organization and time-management skills
  • Attention to detail
  • Dependable follow-through
  • Comfort working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and openness to feedback
  • Commitment to continuous improvement and professional growth
Experience That Transfers Well
Previous insurance experience is not required.
Experience in these areas may transfer particularly well:
Customer Service • Healthcare • Education • Hospitality • Retail • Financial Services • Banking • Military Service • Administrative Support • Client Relations • Call Centers • Account Management • Recruiting • Sales • Leadership
We value communication, professionalism, integrity, work ethic, accountability, and coachability as much as previous industry experience.
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to their own computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable conducting virtual client appointments
  • Be willing to complete required training and professional development
  • Be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance and support are provided. Licensing and applicable state-related expenses may be the responsibility of the candidate.
Why Join AO?
This opportunity may be a strong fit if you're looking for a career where you can:
  • Help families make informed protection decisions
  • Build meaningful, long-term client relationships
  • Work entirely from home
  • Develop valuable communication and leadership skills
  • Receive mentorship and ongoing coaching
  • Build performance-based earning potential
  • Pursue future leadership opportunities
  • Grow professionally in a culture centered on service and accountability

At AO, we believe strong careers are built through integrity, consistency, mentorship, service, and continuous development.
Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
  • Position responsibilities
  • Client process
  • Commission-based compensation
  • Licensing requirements
  • Training and mentorship
  • Career advancement opportunities

Candidates interested in continuing can then schedule a live virtual interview with our hiring team.
Ready to Build a Career With Purpose?
If you're looking for a 100% remote opportunity where you can serve working families, build lasting relationships, grow professionally, and create long-term income and leadership opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Mission-Focused Client Benefits Advisor opportunity with AO.
Protect Families. Serve With Integrity. Build Relationships. Grow Your Future.

Apply