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Remote Customer Service Trainee Jobs in Greer, SC

Liveops

Remote Spanish Bilingual Customer Service

Greer, SC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Easley, SC · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

HMG Careers

Remote Sales and Service Advisor

Easley, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Pelzer, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Woodruff, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Converse, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Pelzer, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Greenville, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsRemote Customer Service Trainee JobsRemote Customer Service Trainee Jobs in Greer, SC

Remote Customer Service Trainee information

See Greer, SC salary details

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How much do remote customer service trainee jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer service trainee in Greer, SC is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.51 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

How to get a job in remote customer service with no experience?

To get a remote customer service trainee position with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills in your application. Many companies offer entry-level roles that provide on-the-job training, so applying to these and demonstrating a willingness to learn can improve your chances. Additionally, gaining familiarity with customer service tools like live chat or CRM software can be beneficial.

What are popular job titles related to Remote Customer Service Trainee jobs in Greer, SC?

For Remote Customer Service Trainee jobs in Greer, SC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Trainee jobs in Greer, SC look for?

The top searched job categories for Remote Customer Service Trainee jobs in Greer, SC are:

What cities near Greer, SC are hiring for Remote Customer Service Trainee jobs?

Cities near Greer, SC with the most Remote Customer Service Trainee job openings:

Remote Customer Service Trainee jobs near you
Infographic showing various Remote Customer Service Trainee job openings in Greer, SC as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $34,274 per year, or $16.5 per hour.

Remote Member Engagement Advisor | Customer Service & Benefits

AO Globe Life

Greenville, SC • On-site, Remote

Full-time

Medical, Life

Posted yesterday

New

Job description

Remote Member Engagement Advisor | Customer Service & Benefits
Company: Globe Life AO
Location: 100% Remote - United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship ProvidedBuild Relationships. Help Families. Grow Your Career.
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional and income opportunities?
Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Member Engagement Advisors. In this role, you'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing exceptional customer service throughout the client experience.
This opportunity combines member services, benefits education, relationship management, and consultative sales in a fully remote environment.
Whether you're beginning a new career or bringing experience from another industry, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.
No previous insurance experience is required.Opportunity Highlights
• 100% Remote - Work From Home
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Performance-Based Compensation
• Performance Bonuses & Renewal Income Opportunities
• Comprehensive Training & Mentorship
• Flexible Scheduling
• Leadership & Career Advancement OpportunitiesAbout Globe Life AO
For more than 70 years, AO has served working families, including veterans, labor union members, credit union members, associations, and their families.
As part of the Globe Life family of companies, our organization focuses on helping families understand and access supplemental insurance benefits designed to provide greater financial protection and peace of mind.
Our culture is built around service, integrity, mentorship, accountability, and professional development, with opportunities for motivated representatives to continue growing into leadership.What You'll Do
As a Remote Member Engagement Advisor, you'll serve as a trusted resource for clients before, during, and after enrollment.Member Engagement & Support
  • Conduct scheduled virtual consultations through Zoom and phone
  • Welcome and assist new and prospective clients
  • Learn about each client's individual needs and priorities
  • Explain available life, accident, and supplemental health insurance benefits
  • Answer questions regarding coverage and benefit options
  • Provide personalized, needs-based recommendations
  • Guide clients through applications and enrollment
  • Assist with required documentation
Relationship Management
  • Build long-term relationships through professionalism and consistent communication
  • Provide ongoing customer service after enrollment
  • Conduct policy reviews when appropriate
  • Assist with beneficiary updates and policy service requests
  • Help clients navigate applicable claims procedures
  • Maintain organized digital client records
  • Complete timely follow-up communication
  • Follow applicable company procedures and state insurance requirements
Professional Development
  • Participate in structured virtual onboarding
  • Attend weekly training and coaching sessions
  • Receive ongoing mentorship from experienced leaders
  • Strengthen communication, presentation, and relationship-management skills
  • Develop product and industry knowledge
  • Participate in leadership development opportunities
What We Offer
🏠 100% Remote Work
Build your career from home while remaining connected to a collaborative virtual team.
  • Work remotely within the United States
  • No daily commute
  • Virtual client appointments
  • Modern digital business tools
  • Remote training, coaching, and mentorship
⏰ Flexible Scheduling
Organize your work schedule around client appointments, training, and performance goals while enjoying the flexibility of a virtual environment.Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals and families interested in receiving information about available benefits.
This allows you to focus on:
  • Member engagement
  • Benefits education
  • Client consultations
  • Enrollment assistance
  • Relationship building
  • Ongoing customer service

No lead purchasing is required.Weekly Pay & Performance-Based Compensation
This opportunity uses a commission-based compensation structure rather than an hourly wage or guaranteed salary.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Performance recognition programs

There is no predetermined earnings ceiling; however, compensation is directly tied to individual production and performance.
Individual earnings vary based on activity, production, and results. No specific income level is guaranteed.Training & MentorshipNew to Insurance? We Provide the Training.
Previous insurance experience is not required.
Professional development may include:
  • Virtual onboarding
  • Product and benefits education
  • Customer service development
  • Client needs assessment
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment procedures
  • Relationship management
  • Compliance education
  • Weekly coaching
  • One-on-one mentorship
  • Leadership development

Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.Benefits & Professional Support
Qualifying representatives may have access to:
  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Accidental Death Benefit (ADB) coverage
  • Renewal and residual income opportunities
  • OPEIU Local 277 representation, where applicable
  • Leadership development programs
  • Professional conferences and events
  • Virtual technology and business resources

Eligibility and qualification requirements may apply to individual programs.Career Growth & Leadership Development
AO provides opportunities to advance based on performance, consistency, initiative, and demonstrated leadership ability.
Professional growth opportunities may include:
  • Mentorship
  • Training and development
  • Team leadership
  • Management
  • Senior leadership pathways

Advancement is based on performance rather than seniority alone.Recognition & Incentives
Qualifying performance may be recognized through:
  • Performance bonuses
  • Leadership conferences and conventions
  • Company-sponsored incentive travel
  • Recognition programs and awards
  • Professional development experiences
  • Advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active listening skills
  • Strong customer service and relationship-building abilities
  • Professionalism, integrity, and reliability
  • Strong problem-solving and critical-thinking skills
  • Self-motivation and personal accountability
  • Excellent organization and time management
  • Confidence communicating through Zoom and phone
  • Comfort using email and web-based technology
  • Positive attitude and willingness to learn
  • Coachability and commitment to professional growth
  • Ability to work independently while collaborating remotely
Helpful Experience
Experience in any of the following can be beneficial but is not required:
  • Customer Service
  • Member Services
  • Client Relations
  • Hospitality
  • Healthcare
  • Education
  • Recruiting
  • Financial Services
  • Banking
  • Retail
  • Administration
  • Call Centers
  • Sales

We welcome motivated candidates from a variety of professional backgrounds.Minimum Requirements
Applicants must:
  • Be 18 years of age or older
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop with webcam and microphone capability
  • Maintain reliable high-speed internet
  • Have a quiet, professional home workspace
  • Be comfortable conducting virtual client appointments
  • Be willing to complete required training
  • Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is available for candidates who are not currently licensed.Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.Ready to Take the Next Step?
If you're looking for a remote member services, customer service, and benefits career where you can help working families, develop valuable professional skills, enjoy flexibility, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Member Engagement Advisor opportunity with Globe Life AO.Help People. Build Relationships. Grow Your Future. 🚀

Apply