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Remote Customer Service Trainee Jobs in Florence, SC

... customer engagements globally. This is a remote position for candidates based in the United States ... B2B services sectors * Familiarity with program management methodologies (PMI, PRINCE2, or ...

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Remote Customer Service Trainee information

See Florence, SC salary details

$8

$16

$26

How much do remote customer service trainee jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service trainee in Florence, SC is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.61 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

How to get a job in remote customer service with no experience?

To get a remote customer service trainee position with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills in your application. Many companies offer entry-level roles that provide on-the-job training, so applying to these and demonstrating a willingness to learn can improve your chances. Additionally, gaining familiarity with customer service tools like live chat or CRM software can be beneficial.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.
What are popular job titles related to Remote Customer Service Trainee jobs in Florence, SC? For Remote Customer Service Trainee jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Trainee jobs in Florence, SC look for? The top searched job categories for Remote Customer Service Trainee jobs in Florence, SC are:
What cities near Florence, SC are hiring for Remote Customer Service Trainee jobs? Cities near Florence, SC with the most Remote Customer Service Trainee job openings:
Infographic showing various Remote Customer Service Trainee job openings in Florence, SC as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $34,461 per year, or $16.6 per hour.

Registered Nurse -PRN (As Needed) Home Health (Various Locations)

McLeod Health

Florence, SC • On-site, Remote

Part-time

Re-posted 5 days ago


McLeod Health rating

6.5

Company rating: 6.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers


Job description


Registered Nurse - PRN (As Needed) - Home Health (Various Locations)
Job Summary
1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
2. Responsible for the assessment and implementation of patient care using remote care technology to achieve optimal clinical outcomes.
3. Responsible for directing Licensed Practical Nurses to ensure quality patient care.
4. Collaborates with all caregiver staff: team RNs, LPNs, HHAs, PT, OT, ST, MSW for interdisciplinary coordination of patient care; provides field supervision of HHA; work interdependently with Referral-Intake-Scheduling-Authorization(RISA) staff, managers, Practice Support, Billing Specialists and clerical support.
6. Responsible for independent actions consistent with the professional standards of nursing practice.
7. Directly accountable to the Clinical Manager and Director of Clinical Services, McLeod Home Health.
8. Functions within agency and unit policies and procedures.
9. Manages own time productively and independently and complies with attendance and reporting requirements.
10. Must have knowledge of State Licensure Laws, the Conditions of Participation of the Federal Health Insurance Program for the Aged and Disabled (Title XVIII, Social Security Act, Section 1861), and the regulations relating to Conditions of Participation for Home Health Agencies (Part 405, Section 1201-1243), JCAHO, and OSHA regulation desirable. Must have foundational knowledge of medical surgical nursing practice.
11. Demonstrates ability in exhibiting good communication skills, attention to guest relations focusing on the patient as a client. Good interpersonal relationships. Good writing skills and computer literacy are desirable. Organizational and time management skills desirable. Must have strong physical assessment skills and clinical skills.
12. Must be highly adaptable and have the ability to exercise a high degree of initiative and judgement in carrying out work assignments. Is self-directed and seeks and acquires the information needed to function efficiently and effectively within a clinical model that incorporates the concept of coordinated patient care. Must have good critical thinking and problem solving skills.
13. Must use own car when company transportation is not available for travel to remote sites, often in rural, isolated areas. Must be able to handle potential problems related to safety issues for staff and patients in all settings.
14. Must be familiar with the principles of growth and development over the life span and the ability to assess data reflective of the patient's status and interpretation of information needed for each patient's requirements relative to his/her age specific needs to provide the care needed.
15. Must have responsible, ethical, self-initiating professional behavior. Effective interpersonal skills, empathy and ability to listen and plan with staff, patients/customers/physicians are essential characteristics. Contributes to a positive work climate and to the overall team effort in a manner, which exemplifies the values and philosophy of the organization. Must be able to efficiently communicate with a diverse population. Self-awareness and self-evaluation are important characteristics as are accuracy in collecting data, completion of records and follow-up.
16. Works closely with other staff, physicians, other external agencies and groups.
17. Adheres to dress code. Presents a neat, clean, well-groomed appearance.
18. Adheres to department attendance policy. Demonstrates punctuality and good attendance.
Work Schedule: PRN (As Needed). We have positions available at all our locations; Florence, Cheraw, Manning and Little River, SC.
Qualifications/Training:
  • At least two years of nursing experience preferred.
  • One year home care highly desirable

Licenses/Certifications/Registrations/Education:
  • Must possess a current valid SC driver's license and automobile insurance as required by law.
  • Must be at least 21 years old to be covered under McLeod Health's fleet vehicle insurance policy.
  • Must meet McLeod policy for driving eligibility. License and registration as required by state law.
  • Must possess a valid South Carolina or compact (multi-state) RN license.
  • BLS (Required for ALL nurses
  • Possession of professional liability insurance is encouraged

About Us
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.
About the Team
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.

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About McLeod Health

Sourced by ZipRecruiter

McLeod Health is the region's destination for medical excellence. Our excellence extends from the Midlands to the Coast along the border of North and South Carolina - serving more than one million people. As medical needs grow - we grow, expand, and improve our facilities and services. The McLeod Health network is comprised of 7 hospitals with locations in Florence, Darlington, Dillon, Manning, Cheraw, Loris, and Little River. We have also expanded into the Carolina Forest area of Myrtle Beach for patients looking for primary care and family physicians. Founded over a century ago, McLeod is a locally owned, not-for-profit healthcare system which features the strength of more than 800 physicians and 2,000 registered nurses, and more than 8,500 employees. McLeod constantly seeks to improve patient care with efforts that are physician led, data-driven and evidence-based.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Florence, SC, US

Year founded

1906