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Remote Customer Service Trainee Jobs in Elgin, IL

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · Remote

$925 - $1.20K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT America

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

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Remote Customer Service Trainee information

See Elgin, IL salary details

$8

$16

$27

How much do remote customer service trainee jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service trainee in Elgin, IL is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Trainee, and why are they important?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by Remote Customer Service Trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is a Remote Customer Service Trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are popular job titles related to Remote Customer Service Trainee jobs in Elgin, IL? For Remote Customer Service Trainee jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Trainee jobs in Elgin, IL look for? The top searched job categories for Remote Customer Service Trainee jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Remote Customer Service Trainee jobs? Cities near Elgin, IL with the most Remote Customer Service Trainee job openings:
Remote Customer Service Trainee jobs near you
Infographic showing various Remote Customer Service Trainee job openings in Elgin, IL as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $35,237 per year, or $16.9 per hour.
Healthcare Customer Service Representative

Healthcare Customer Service Representative

The LaSalle Group

Chicago, IL • Remote

$18/hr

Other

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

Ready to take your healthcare customer service experience to the next level? LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration.
Customer Service Representative Responsibilities:

  • Handle high call volumes from patients with benefit inquiries
  • Break down complex details like copays, coinsurance, deductibles, coverage and EOBs
  • Assist with claims processing as needed
  • Engage directly with both providers and members to ensure resolution
Customer Service Representative Requirements:
  • Must bring recent commercial insurance experience
  • Solid background in explaining EOBs
  • 2+ years of member-facing customer service experience in healthcare
Logistics:
  • Work Model: Fully remote with equipment provided
  • Compensation: $18.00 per hour
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
  • Schedule: Training is 8 a.m. - 4:30 p.m. CST, and post-training schedules are performance-based between 8 a.m. - 8 p.m. CST.

Don't wait-apply today and be part of a fast-moving hiring process!
Thank You
Jamie Pinones
Recruiting Manager
#LNCS
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.

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