ZipRecruiter

Log In

2

Remote Customer Service Supervisor Jobs in Union, SC

York Risk Services

RN Field Case Manager

Spartanburg, SC · On-site +1

$76K - $96K/yr

... remote work environment that allows face-to-face interaction with injured workers and medical ... customer service. * Celebrate your career achievements and each other through professional ...

previous page

Showing results 41-60

All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Union, SC

Remote Customer Service Supervisor information

See Union, SC salary details

$21.8K

$51.7K

$90K

How much do remote customer service supervisor jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote customer service supervisor in Union, SC is $51,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,400.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Union, SC? For Remote Customer Service Supervisor jobs in Union, SC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Union, SC look for? The top searched job categories for Remote Customer Service Supervisor jobs in Union, SC are:
What cities near Union, SC are hiring for Remote Customer Service Supervisor jobs? Cities near Union, SC with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Union, SC as of July 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 100% Remote job distribution, with an average salary of $51,704 per year, or $24.9 per hour.

Oracle Business Analyst - Finance (Remote Opportunity)

AFL

Duncan, SC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
  • Flexible time off policy
  • 401K Company match (up to 4% - dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent medical, dental, vision, and life insurance policy options
  • Opportunities for career advancement with an industry leading company!

We're looking for an experienced Oracle Business Analyst with a strong background in Finance to join our dynamic team. In this remote role, you'll report directly to the Director of ERP & Business Applications, collaborating across borders and driving innovation in our enterprise systems. As an Oracle Business Analyst, you will be instrumental in transforming financial operations through Oracle EBS solutions. You'll work closely with cross-functional teams to streamline financial workflows, enhance compliance, and drive operational efficiency across a global enterprise. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about leveraging technology to improve financial outcomes. This position will be able to work remotely from anywhere in the United States but must be able to work primarily East Coast hours (8AM - 5PM).
Key Responsibilities
  • Understand, evaluate, analyze and document finance-related business processes (AR, AP, GL, Subledger Accounting (SLA), Tax, Audit).
  • Assess complex business processes, with the ability to break down into subprocesses to effectively communicate solutions to both the business and technical teams.
  • Use knowledge of best practices to drive change in the organization through business process re-design.
  • Understand, validate, and document business needs, distinguish between needs and wants, identify gaps between out of the box solutions and customizations.
  • Guide businesses in improving processes and software through data analysis.
  • Design and implement Oracle solutions to support financial reporting, invoicing, tax compliance (Vertex), and electronic billing (Billtrust).
  • Collaborate with finance and accounting teams to ensure Oracle configurations meet business and regulatory requirements.
  • Support internal audit and JSOX compliance through accurate documentation and system controls.
  • Lead workshops to gather financial requirements and translate them into Oracle specifications.
  • Develop and execute test plans for financial modules to ensure data integrity and process accuracy.
  • Manage financial enhancement projects using ServiceNow ITBM.
  • Provide training and support to finance users on Oracle functionality.
  • Maintain documentation for financial processes to support audits and regulatory compliance.

Subject Matter Expertise
Finance Modules (Primary Focus)
  • General Ledger (GL)
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Invoicing and Collections
  • Tax Configuration (Vertex)
  • Electronic Billing (Billtrust)
  • Audit & Compliance (JSOX, Internal Audit)
  • Standard Costing
  • Financial Close Processes (Month, Quarter, Year-End)

Order Management (Secondary Focus)
  • Customer Master Data
  • Order Creation (Standard & EDI)
  • Credit Checks & Holds
  • Inventory & Shipping
  • Advanced Pricing
  • CRM Integration (Salesforce)

Qualifications
  • Bachelor's degree in Finance, Accounting, Information Systems, or related field.
  • 7+ years of experience as an Oracle Business Analyst (R12), with strong exposure to finance modules.
  • Proven experience in analyzing financial processes, configuring Oracle applications, and preparing compliance documentation, with a demonstrated ability to assess complex business operations and deliver effective, Oracle-driven solutions.
  • Strong understanding of financial controls, audit requirements, and tax systems.
  • Ability to develop business cases and ROI analyses for financial system enhancements.
  • Experience with business process modeling, requirements analysis, and implementation methodologies
  • Excellent communication and stakeholder engagement skills.
  • Experience with ServiceNow ITBM and SDLC methodologies.
  • Ability to manage multiple priorities and deliver results in a fast-paced environment.
  • Comfortable working in a global, cross-functional environment
  • Results-oriented, tenacious, and highly organized problem solver
  • Ability to work primarily East Coast hours (8AM-5PM)
  • Ability to travel both domestic and international (up to 25%)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply