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Remote Customer Service Supervisor Jobs in Union, NJ

MMC Group LP

Be Seen First

Remote Customer Service Representative - NJ only - BYOD

Jersey City, NJ · Remote

$18 - $19/day

Customer Service Representative Location: 100% Remote - New Jersey Residents Only Pay Rate: * $18.00/hr - English * $19.00/hr- Bilingual /Spanish Education: High School Diploma, GED, or equivalent ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Our clients depend on us not just for technical excellence, but for exceptional service. That's where you come in. We are looking for a Remote Customer Support Specialist who brings intelligence ...

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Showing results 21-40

All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Union, NJ

Remote Customer Service Supervisor information

See Union, NJ salary details

$25K

$59.1K

$102.9K

How much do remote customer service supervisor jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote customer service supervisor in Union, NJ is $59,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $71,300.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Union, NJ?

For Remote Customer Service Supervisor jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Supervisor jobs in Union, NJ look for?

The top searched job categories for Remote Customer Service Supervisor jobs in Union, NJ are:

What cities near Union, NJ are hiring for Remote Customer Service Supervisor jobs?

Cities near Union, NJ with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Union, NJ as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution, with an average salary of $59,102 per year, or $28.4 per hour.

Remote- Customer Experience Service

Nexora Talent

Manhattan, NY • Remote

$35K - $50K/yr

Part-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.