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Remote Customer Service Supervisor Jobs in Spring Hill, KS

Rigdon

Customer Service Representative

Shawnee, KS · Remote

$17/hr

Customer Service Representative Seasonal | Remote | $17/hour | With Path to Full-Time Rigdon Inc. Locations Kansas City Metro | Denver Metro | Colorado Springs Metro | Dallas-Fort Worth Metro ...

Liveops

Remote Spanish Bilingual Customer Service

Shawnee, KS · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Olathe, KS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Lawrence, KS · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Kansas City, MO · Remote

$18/hr

Minimum of one (1) year of customer service experience. * Strong verbal and written communication ... Remote Work Requirements Candidates must have a dedicated home office environment that meets ...

HMG Careers

Remote Sales and Service Advisor

Olathe, KS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Peculiar, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Spring Hill, KS

Remote Customer Service Supervisor information

See Spring Hill, KS salary details

$23.5K

$55.7K

$96.9K

How much do remote customer service supervisor jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote customer service supervisor in Spring Hill, KS is $55,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,200.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Spring Hill, KS?

For Remote Customer Service Supervisor jobs in Spring Hill, KS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Supervisor jobs in Spring Hill, KS look for?

The top searched job categories for Remote Customer Service Supervisor jobs in Spring Hill, KS are:

What cities near Spring Hill, KS are hiring for Remote Customer Service Supervisor jobs?

Cities near Spring Hill, KS with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Spring Hill, KS as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $55,671 per year, or $26.8 per hour.

Customer Service Representative

Rigdon

Shawnee, KS • Remote

$17/hr

Full-time

Re-posted 13 days ago

Job description

Customer Service Representative

Seasonal | Remote | $17/hour | With Path to Full-Time

Rigdon Inc.

Locations

Kansas City Metro | Denver Metro | Colorado Springs Metro | Dallas-Fort Worth Metro |

Austin Metro | San Antonio Metro | Northwest Arkansas

About This Role

This is a seasonal position with the opportunity to transition to full-time based on performance. Rigdon Inc. is seeking a highly motivated, detail-oriented Customer Service Representative to join our growing team.

This is more than a phone-answering position. We are looking for someone who can think critically, solve problems, make sound decisions, document phone calls with next steps, and take ownership of their work from start to finish. The ideal candidate is dependable, organized, comfortable working in multiple systems, and able to identify and resolve issues rather than pass them to someone else.

Schedule & Compensation

  • $17.00 per hour
  • Shift windows between 8:00 AM - 6:00 PM (new team members typically start on the 9:30 AM - 6:00 PM shift)
  • Full-time hours (approximately 40 hours per week)
  • Minimum of one Saturday per month: 7:45 AM - 3:00 PM
  • Seasonal position with strong potential for full-time conversion based on performance

Responsibilities

  • Answer inbound customer calls and assist with service requests ( minimum 8 - 10 calls per hour)
  • Make outbound calls to existing clients for scheduling purposes and questions
  • Schedule appointments accurately and efficiently
  • Manage and work tickets ( minimum 40-60 tickets per day)
  • Review invoices, notes, and customer records for accuracy
  • Communicate professionally with customers and team members
  • Navigate multiple software systems simultaneously
  • Research issues, find solutions, and make informed decisions
  • Support company goals through exceptional customer service and attention to detail

Qualifications

  • Previous customer service or call center experience preferred
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to multitask in a fast-paced environment
  • Strong problem-solving and decision-making abilities
  • Comfortable learning new technology and software

Remote Work Requirements

  • Reliable high-speed internet connection
  • Dual-monitor setup required
  • New laptop or desktop ( i5 video processor, 16GB Ram, 512GB Hard Drive )
  • Dedicated, distraction-free workspace suitable for professional business communications
  • You must not be the primary caregiver for any dependent - child, elderly parent, or otherwise - during your scheduled shift. Arrangements must be in place prior to your start date.
  • Workspace must be completely free of interruptions for the duration of your entire scheduled shift, without exception
  • Webcam and microphone available and functional during working hours
  • Availability to join Zoom, Google Meet, or similar video calls with little notice for coaching, training, troubleshooting, or performance discussions

Performance Expectations

  • Average 8-10 calls per hour during assigned call times
  • Work minimum 40-60 tickets per day
  • Meet scheduling and revenue performance goals
  • Maintain accuracy, productivity, and quality standards
  • Demonstrate reliability, accountability, and initiative

What We're Looking For

We are looking for people who take ownership of their work. If you have tickets left at the end of your shift, you see it through. If something needs to get done, you find a way. We are not looking for someone who watches the clock - we are looking for someone who cares about the outcome.

This Role Is NOT a Good Fit If You...

  • Prefer to escalate issues rather than solve them
  • Need frequent reminders to stay on task
  • Are looking for a strictly clock-in, clock-out position
  • Cannot commit to being fully available and uninterrupted during your scheduled shift
  • Are not prepared to meet and maintain the performance expectations listed above


Apply