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Remote Customer Service Supervisor Jobs in Rising Sun, MD

HMG Careers

Remote Sales and Service Advisor

Aberdeen, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Pomeroy, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Newport, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Atglen, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Elkton, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

North East, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Perryman, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Newark, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Wilmington, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Newark, DE · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Rising Sun, MD

Remote Customer Service Supervisor information

See Rising Sun, MD salary details

$24.3K

$57.5K

$100.1K

How much do remote customer service supervisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote customer service supervisor in Rising Sun, MD is $57,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,400.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What job categories do people searching Remote Customer Service Supervisor jobs in Rising Sun, MD look for?

The top searched job categories for Remote Customer Service Supervisor jobs in Rising Sun, MD are:

What cities near Rising Sun, MD are hiring for Remote Customer Service Supervisor jobs?

Cities near Rising Sun, MD with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Rising Sun, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,496 per year, or $27.6 per hour.

Customer Service Representative - State Farm Agent Team Member

Rising Sun, MD • Remote

JODY BRACKINS - State Farm Agent
See more jobs at JODY BRACKINS - State Farm Agentexternal

$40K - $55K/yr

Full-time

Retirement, PTO

Re-posted 7 days ago

Job description

Benefits:
  • Bonus based on performance
  • Free food & snacks
  • Paid time off
  • Training & development
  • 401(k)
  • Flexible schedule

Join Our Dynamic Team as a Customer Service Representative at Jody Brackins State Farm!

Are you ready to make a meaningful difference every day? At Jody Brackins State Farm, we’re not just offering a job—we’re inviting you to be part of a thriving community where exceptional customer experiences drive everything we do!
About the Role:
As a Customer Service Representative, you’ll be a vital part of our agency’s success. Your attention to detail, outstanding communication skills, strong sense of urgency, and ability to multitask will ensure our clients receive the best service possible. We’re looking for self-motivated, driven individuals licensed in Property & Casualty and Life & Health who are passionate about helping others and eager to grow.
Why Choose Jody Brackins State Farm?
???? Empowerment & Growth
We believe in promoting from within! If you’re sales-minded and ambitious, we provide exciting internal opportunities to elevate your career and take on new challenges.
???? Collaborative Culture
Join a mature, supportive office where teamwork and camaraderie thrive. We celebrate each other’s successes and foster a fun, dynamic work environment.
???? Impactful Work
Every client interaction is an opportunity to provide peace of mind and build lasting relationships that positively impact our community.
???? Comprehensive Training
You’ll receive top-tier training and ongoing support so you can confidently guide clients and become a trusted advisor—not just a representative.
What You’ll Do:
  • Respond promptly to customer inquiries and provide accurate policy information
  • Assist clients with policy changes, updates, and billing questions
  • Process insurance claims and follow up to ensure client satisfaction
  • Maintain detailed and accurate records of all customer interactions
  • Identify and pivot to multi-line insurance opportunities to meet client needs
What We’re Looking For: WE ARE HERE TO GET YOU THERE!
  • Licensed in Property & Casualty and Life & Health insurance (required), State Farm Experience a must
  • Strong communication and interpersonal skills to connect with clients effectively
  • Detail-oriented with excellent multitasking abilities
  • A strong sense of urgency—ensuring timely and efficient service
  • Previous customer service experience preferred
  • Team player who takes ownership and contributes to collective success
Ready to Elevate Your Career?
If you’re a customer-focused, empathetic professional ready to make a lasting impact, we want to hear from you! Apply now and join a team that values your contributions and celebrates your growth.
Jody Brackins State Farm – Where Your Career Meets Community!

This is a remote position.