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Remote Customer Service Supervisor Jobs in Fulton, MO

StorageMart

Home Office - Phone Rep 1

Columbia, MO · On-site +1

$19.50/hr

... domestic customers in Canada, the United States and the U.K. We are currently hiring for both ... CLEAN.SERVICE Position: Phone Rep I Location: On-site in Columbia, MO ( No Remote ) Pay Rate: $19 ...

InsuraTec

Sales Representative (Remote)

Mexico, MO · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Columbia, MO · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Fulton, MO · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

StorageMart

Home Office - Phone Rep 2

Columbia, MO · On-site +1

$21.50/hr

Reports callers' customer service issues Renting-Reserving-Setting site visits-providing hot leads ... Acts as a fill in supervisor when a regular supervisor is not available.* 12. Coaches other as ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Fulton, MO

Remote Customer Service Supervisor information

See Fulton, MO salary details

$21K

$49.8K

$86.8K

How much do remote customer service supervisor jobs pay per year?

As of Jul 20, 2026, the average yearly pay for remote customer service supervisor in Fulton, MO is $49,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $60,100.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Supervisor job?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a typical day look like for a Remote Customer Service Supervisor?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Supervisor position, and why are they important?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Fulton, MO? For Remote Customer Service Supervisor jobs in Fulton, MO, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Fulton, MO look for? The top searched job categories for Remote Customer Service Supervisor jobs in Fulton, MO are:
What cities near Fulton, MO are hiring for Remote Customer Service Supervisor jobs? Cities near Fulton, MO with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Fulton, MO as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,815 per year, or $23.9 per hour.
Home Office - Phone Rep 1

Home Office - Phone Rep 1

StorageMart

Columbia, MO • On-site, Remote

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

StorageMart rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

10th of 29 rated removal and storage companies

Job description

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.
We are currently hiring for both full-time and part-time positions.- Urgently Hiring
EASY.CLEAN.SERVICE
Position: Phone Rep I
Location: On-site in Columbia, MO (No Remote)
Pay Rate: $19.50/hour
StorageMart Employee Benefits Highlights
  • Benefits begin the 1st of the month after hire
  • Medical, Dental & Vision Insurance options
  • Company-paid Life Insurance and Short-Term Disability
  • 401(k) with up to 12% company match (fully vested from day one)
  • Paid Time Off including holidays, vacation, and sick time
  • HSA, FSA, and Commuter Benefits (where applicable)
  • Voluntary benefits including Life Insurance, Accident, Critical Illness, and Hospital Indemnity Insurance
  • Employee Assistance Program (EAP) for confidential support

Responsible for answering and taking phone calls, as trained, in any current and future queues that they have been trained for. Responsible for taking payments as trained, maintaining credit card, and personal security. Reports callers' customer service issues Renting-Reserving-Setting site visits-providing hot leads to our clients with all the information correct and complete as provided by the caller and by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned. Essential functions indicated by an asterisk (*).
  1. Answers all calls in a professional and friendly manner with a pleasant greeting, an offer assistance, and confirmation of help with language like "Sure, I can help you with that." or "Yes, we can do that.".
  2. Answers calls with the appropriate company name in the greeting.
  3. Complete all outbound calls as assigned.
  4. Addresses caller's needs such as needs storage, needs to speak with manager, needs supplies, if a caller asks for something other than storage, the representative must ask "Do you need storage?".
  5. Handles calls as trained, following the five agreements, reading the operator notes, overcoming concerns, assuming the sales and creating urgency to complete the highest booking possible.
  6. Guide callers through the sales process, understanding their needs and recommending suitable storage solutions.
  7. Repeats and/or spells caller's information back to the caller.
  8. Goes over the end of call wrap up such as reviews size held, and the date caller is coming in.
  9. Covers rental requirements, office, and access hours as well as features and benefits of renting with us.
  10. Receptive to feedback and willing to improve and learn new information.
  11. Build positive relationships with callers through active listening and effective communication.
  12. Adhere to key performance indicators related to call volume, conversion rates and customer satisfaction.
  13. Stay informed about the features, procedures, and benefits of our service to effectively communicate and address caller inquiries.
  14. Persuasive and resilient with the ability to handle objections and rejection.
  15. Performs other duties as assigned.

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