Baltimore, MD · Remote
$17 - $22.25/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Baltimore, MD · Remote
$17 - $22.25/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Baltimore, MD · On-site +1
$17 - $22.25/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Baltimore, MD · On-site +1
$17 - $22.25/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Baltimore, MD · Remote
$17 - $22.25/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Baltimore, MD · Remote
$17 - $22.25/hr
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...
Rockville, MD · Remote
$15.75 - $21.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Rockville, MD · Remote
$15.75 - $21.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Hagerstown, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Hagerstown, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Upper Marlboro, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Upper Marlboro, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waldorf, MD · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waldorf, MD · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ellicott City, MD · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ellicott City, MD · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Baltimore, MD · Remote
$15.50 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Baltimore, MD · Remote
$15.50 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Parkville, MD · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Parkville, MD · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Salisbury, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Salisbury, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Bethesda, MD · Remote
$16.50 - $22.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Bethesda, MD · Remote
$16.50 - $22.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Annapolis, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Annapolis, MD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Columbia, MD · Remote
$15.50 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Columbia, MD · Remote
$15.50 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Silver Spring, MD · Remote
$16 - $21.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Silver Spring, MD · Remote
$16 - $21.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Gaithersburg, MD · Remote
$16.75 - $22.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Gaithersburg, MD · Remote
$16.75 - $22.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Hyattsville, MD · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Hyattsville, MD · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Bel Air, MD · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Bel Air, MD · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Bowie, MD · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Bowie, MD · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
$25.7K - $33.1K
5% of jobs
$33.1K - $40.4K
14% of jobs
$43.2K is the 25th percentile. Wages below this are outliers.
$40.4K - $47.7K
16% of jobs
The median wage is $54.3K / yr.
$47.7K - $55K
17% of jobs
$55K - $62.3K
12% of jobs
$62.3K - $69.6K
9% of jobs
$71.2K is the 75th percentile. Wages above this are outliers.
$69.6K - $76.9K
11% of jobs
$76.9K - $84.2K
6% of jobs
$84.2K - $91.5K
5% of jobs
$91.5K - $98.8K
2% of jobs
$98.8K - $106.1K
3% of jobs
$25.7K
$61K
$106.1K
A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.
A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.
For Remote Customer Service Supervisor jobs in Calvert County, MD, the most frequently searched job titles are:
The top searched job categories for Remote Customer Service Supervisor jobs in Calvert County, MD are:
Cities near Calvert County, MD with the most Remote Customer Service Supervisor job openings:
$17 - $22.25/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit's product lines and service policies What We're Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.
