Birmingham, AL · Remote
$30K - $70K/yr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Remote Environment: Provide customer support from a remote setting * Flexible Scheduling: Organize ...
Quick apply
Birmingham, AL · Remote
$30K - $70K/yr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Remote Environment: Provide customer support from a remote setting * Flexible Scheduling: Organize ...
Birmingham, AL · Remote
$13.50 - $18.75/hr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Remote Environment: Provide customer support from a remote setting * Flexible Scheduling: Organize ...
Birmingham, AL · Remote
$13.50 - $18.75/hr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Remote Environment: Provide customer support from a remote setting * Flexible Scheduling: Organize ...
Birmingham, AL · On-site +1
$16 - $21/hr
About Call Center Representative Position We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is ...
Birmingham, AL · On-site +1
$16 - $21/hr
About Call Center Representative Position We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is ...
Birmingham, AL · On-site +1
$16 - $21/hr
About Call Center Representative Position We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is ...
Birmingham, AL · On-site +1
$16 - $21/hr
About Call Center Representative Position We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is ...
Birmingham, AL · On-site +1
$90K - $120K/yr
In this fully remote opportunity, you will help individuals and families access important ... With more than 70 years of service and a growing remote-first workforce, our organization focuses ...
Birmingham, AL · On-site +1
$90K - $120K/yr
In this fully remote opportunity, you will help individuals and families access important ... With more than 70 years of service and a growing remote-first workforce, our organization focuses ...
Birmingham, AL · Remote
$14/hr
Required Skills/Abilities: * 1+ years of healthcare, sales, or customer service experience ... Immigration or work visa sponsorship will not be provided Supervisory Responsibilities: None Travel ...
Quick apply
Birmingham, AL · Remote
$14/hr
Required Skills/Abilities: * 1+ years of healthcare, sales, or customer service experience ... Immigration or work visa sponsorship will not be provided Supervisory Responsibilities: None Travel ...
Birmingham, AL · Remote
$14/hr
Required Skills/Abilities: * 1+ years of healthcare, sales, or customer service experience ... Immigration or work visa sponsorship will not be provided Supervisory Responsibilities: None Travel ...
Birmingham, AL · Remote
$14/hr
Required Skills/Abilities: * 1+ years of healthcare, sales, or customer service experience ... Immigration or work visa sponsorship will not be provided Supervisory Responsibilities: None Travel ...
AL · On-site +1
$18/hr
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our October 13th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC ...
AL · On-site +1
$18/hr
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our October 13th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC ...
Birmingham, AL · Remote
$16 - $18/hr
Excellent customer services skills * Capable of multi-tasking in a fast-paced environment * Remain ... Bilingual in English and Spanish Supervisory Responsibilities: None Travel Requirements: 0% Work ...
Birmingham, AL · Remote
$16 - $18/hr
Excellent customer services skills * Capable of multi-tasking in a fast-paced environment * Remain ... Bilingual in English and Spanish Supervisory Responsibilities: None Travel Requirements: 0% Work ...
Birmingham, AL · Remote
$16 - $18/hr
Excellent customer services skills * Capable of multi-tasking in a fast-paced environment * Remain ... Bilingual in English and Spanish Supervisory Responsibilities: None Travel Requirements : 0% Work ...
Quick apply
Birmingham, AL · Remote
$16 - $18/hr
Excellent customer services skills * Capable of multi-tasking in a fast-paced environment * Remain ... Bilingual in English and Spanish Supervisory Responsibilities: None Travel Requirements : 0% Work ...
Birmingham, AL · On-site +1
$54K - $110K/yr
We are committed to integrity, transparency, and exceptional customer service , ensuring every ... remote work What We Offer Hands-on, one-on-one training with a dedicated supervisor from day one ...
Birmingham, AL · On-site +1
$54K - $110K/yr
We are committed to integrity, transparency, and exceptional customer service , ensuring every ... remote work What We Offer Hands-on, one-on-one training with a dedicated supervisor from day one ...
Birmingham, AL · On-site +1
$54K - $110K/yr
We are committed to integrity, transparency, and exceptional customer service , ensuring every ... remote work What We Offer Hands-on, one-on-one training with a dedicated supervisor from day one ...
Birmingham, AL · On-site +1
$54K - $110K/yr
We are committed to integrity, transparency, and exceptional customer service , ensuring every ... remote work What We Offer Hands-on, one-on-one training with a dedicated supervisor from day one ...
Homewood, AL · On-site +1
$15.75 - $21/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... their supervisor. Please note, this is not a contract of employment and may be modified to meet ...
Homewood, AL · On-site +1
$15.75 - $21/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... their supervisor. Please note, this is not a contract of employment and may be modified to meet ...
Sylacauga, AL · On-site +1
$90K - $120K/yr
Participate in training and skill development sessions Why People Apply * 100% remote - work fr ... service, and career growth.
Sylacauga, AL · On-site +1
$90K - $120K/yr
Participate in training and skill development sessions Why People Apply * 100% remote - work fr ... service, and career growth.
... you'll combine customer service, relationship building, benefits education, and consultative ... Remote training and coaching * Online team collaboration * Modern digital systems and technology
... you'll combine customer service, relationship building, benefits education, and consultative ... Remote training and coaching * Online team collaboration * Modern digital systems and technology
... time remote monitoring. We take pride in developing deep user understanding, obsessing about the ... Model staffing scenarios for channel and routing changes; quantify the impact on service levels and ...
... time remote monitoring. We take pride in developing deep user understanding, obsessing about the ... Model staffing scenarios for channel and routing changes; quantify the impact on service levels and ...
Birmingham, AL · On-site +1
Position Summary The Medical Staff Services Supervisor is responsible for leading the day-to-day ... Serves as a liaison to hospital committees and fosters exceptional customer service for physicians ...
Birmingham, AL · On-site +1
Position Summary The Medical Staff Services Supervisor is responsible for leading the day-to-day ... Serves as a liaison to hospital committees and fosters exceptional customer service for physicians ...
Birmingham, AL · On-site +1
Position Summary The Medical Staff Services Supervisor is responsible for leading the day-to-day ... Serves as a liaison to hospital committees and fosters exceptional customer service for physicians ...
Birmingham, AL · On-site +1
Position Summary The Medical Staff Services Supervisor is responsible for leading the day-to-day ... Serves as a liaison to hospital committees and fosters exceptional customer service for physicians ...
Birmingham, AL · On-site +1
$70K - $90K/yr
Our team of dedicated professionals helps construction, contracting and field services companies ... remote. What you will be doing: * Proactively maintain high levels of customer engagement and ...
Birmingham, AL · On-site +1
$70K - $90K/yr
Our team of dedicated professionals helps construction, contracting and field services companies ... remote. What you will be doing: * Proactively maintain high levels of customer engagement and ...
Birmingham, AL · On-site +1
$70K - $90K/yr
Our team of dedicated professionals helps construction, contracting and field services companies ... remote. What you will be doing: * Proactively maintain high levels of customer engagement and ...
Birmingham, AL · On-site +1
$70K - $90K/yr
Our team of dedicated professionals helps construction, contracting and field services companies ... remote. What you will be doing: * Proactively maintain high levels of customer engagement and ...
$22.7K - $29.2K
5% of jobs
$29.2K - $35.6K
14% of jobs
$38.1K is the 25th percentile. Wages below this are outliers.
$35.6K - $42.1K
16% of jobs
The median wage is $47.9K / yr.
$42.1K - $48.5K
17% of jobs
$48.5K - $55K
12% of jobs
$55K - $61.4K
9% of jobs
$62.9K is the 75th percentile. Wages above this are outliers.
$61.4K - $67.9K
11% of jobs
$67.9K - $74.3K
6% of jobs
$74.3K - $80.8K
5% of jobs
$80.8K - $87.2K
2% of jobs
$87.2K - $93.7K
3% of jobs
$22.7K
$53.8K
$93.7K
A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.
A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.
For Remote Customer Service Supervisor jobs in Calera, AL, the most frequently searched job titles are:
The top searched job categories for Remote Customer Service Supervisor jobs in Calera, AL are:
Cities near Calera, AL with the most Remote Customer Service Supervisor job openings:
$30K - $70K/yr
Full-time
Posted 13 days ago
We are seeking a friendly and customer-focused Customer Experience Associate to provide responsive assistance and create positive experiences for clients.
The ideal candidate enjoys communicating with people, researching solutions, coordinating requests, and making sure customers receive professional and timely support.
Key Responsibilities
Qualifications
Why Choose Us?
How to Apply
If you enjoy helping people and creating positive customer experiences, we encourage you to apply for the Customer Experience Associate opportunity.
Sourced by ZipRecruiter
