$75K - $90K/yr
Provides superior customer service and support to business/management strategies. QUALIFICATIONS ... Supervisory experience preferred. WORK ENVIRONMENT When applicable and appropriate, consideration ...
$75K - $90K/yr
Provides superior customer service and support to business/management strategies. QUALIFICATIONS ... Supervisory experience preferred. WORK ENVIRONMENT When applicable and appropriate, consideration ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
Exempt Location: In-Officeor Remote Summary: We are looking for a highly capable Senior ... A deep knowledge of construction defect claims, along with an exceptional focus on customer service ...
$70K - $75K/yr
... in Financial Services & Insurance Attorney Auditor ** This is a fully remote position, and ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...
$70K - $75K/yr
... in Financial Services & Insurance Attorney Auditor ** This is a fully remote position, and ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...
$70K - $75K/yr
... in Financial Services & Insurance Attorney Auditor ** This is a fully remote position, and ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...
$70K - $75K/yr
... in Financial Services & Insurance Attorney Auditor ** This is a fully remote position, and ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...
$17.50/hr
Inside Sales is responsible for driving sales and services to new and existing customers. The sales ... Remote Candidates who are back-to-work, people with disabilities, without a college degree, and ...
$17.50/hr
Inside Sales is responsible for driving sales and services to new and existing customers. The sales ... Remote Candidates who are back-to-work, people with disabilities, without a college degree, and ...
$123K - $164K/yr
... services, data centers, asset lifecycle management, and fine art storage, handling, and logistics ... We proudly partner every day with our 225,000 customers around the world to preserve their ...
$123K - $164K/yr
... services, data centers, asset lifecycle management, and fine art storage, handling, and logistics ... We proudly partner every day with our 225,000 customers around the world to preserve their ...
$80 - $90K/hr
... customer service. * Leverage Sedgwick's broad, global network of experts to both learn from and to ... LI-REMOTE Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited ...
$80 - $90K/hr
... customer service. * Leverage Sedgwick's broad, global network of experts to both learn from and to ... LI-REMOTE Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited ...
$93K - $124K/yr
... customer challenges into scalable service offerings, maintaining a high level of executive presence ... Remote opportunity within the United States. * Competitive compensation and benefits packages ...
$93K - $124K/yr
... customer challenges into scalable service offerings, maintaining a high level of executive presence ... Remote opportunity within the United States. * Competitive compensation and benefits packages ...
$135K - $181K/yr
... customer-facing technical deep dives). What we need to see: * Masters or PhD or equivalent ... services. * Deep understanding of memory hierarchies (GPU HBM, host DRAM, SSD, and remote/object ...
$135K - $181K/yr
... customer-facing technical deep dives). What we need to see: * Masters or PhD or equivalent ... services. * Deep understanding of memory hierarchies (GPU HBM, host DRAM, SSD, and remote/object ...
$80 - $90K/hr
... customer service. * Leverage Sedgwick's broad, global network of experts to both learn from and to ... LI-REMOTE Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited ...
$80 - $90K/hr
... customer service. * Leverage Sedgwick's broad, global network of experts to both learn from and to ... LI-REMOTE Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited ...
The Senior Loan Processor is responsible for providing customer service by obtaining necessary ... This is a remote position in Boston, Massachusetts. Job Responsibilities: * Perform a thorough ...
The Senior Loan Processor is responsible for providing customer service by obtaining necessary ... This is a remote position in Boston, Massachusetts. Job Responsibilities: * Perform a thorough ...
$37.66/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Medical Pricing Specialist ... exceptional customer service focus typically achieved through:. * A minimum of 2 years of ...
$37.66/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Medical Pricing Specialist ... exceptional customer service focus typically achieved through:. * A minimum of 2 years of ...
$37.66/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Medical Pricing Specialist ... exceptional customer service focus typically achieved through:. * A minimum of 2 years of ...
$37.66/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Medical Pricing Specialist ... exceptional customer service focus typically achieved through:. * A minimum of 2 years of ...
$91K - $276K/yr
... service sales to the region director including weekly deal and pipeline reviews. * Managing CRM ... Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations ...
$91K - $276K/yr
... service sales to the region director including weekly deal and pipeline reviews. * Managing CRM ... Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations ...
$91K - $276K/yr
... service sales to the region director including weekly deal and pipeline reviews. * Managing CRM ... Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations ...
$91K - $276K/yr
... service sales to the region director including weekly deal and pipeline reviews. * Managing CRM ... Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations ...
$120K/yr
US or IL (Israel), remote-eligible. Who are you? You are someone who gets energized by turning a ... Exposure to CRM, support, or operational SaaS systems * Background in operations, systems design ...
New
$120K/yr
US or IL (Israel), remote-eligible. Who are you? You are someone who gets energized by turning a ... Exposure to CRM, support, or operational SaaS systems * Background in operations, systems design ...
New
$70/day
Experience building tools for contact center, customer support, or operations teams * Short-term ... Location Remote, based in Europe or South America.
$70/day
Experience building tools for contact center, customer support, or operations teams * Short-term ... Location Remote, based in Europe or South America.
Remote Customer Service Supervisor information
What is a remote customer service supervisor?
A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.
What does a remote customer service supervisor do?
A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?
To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.
What are popular job titles related to Remote Customer Service Supervisor jobs in Micronesia? For Remote Customer Service Supervisor jobs in Micronesia, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Micronesia look for? The top searched job categories for Remote Customer Service Supervisor jobs in Micronesia are:
$75K - $90K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Sedgwick rating
7.6
Based on 321 frontline employees who took The Breakroom Quiz
210th of 306 rated insurance
Job description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Sr. Pricing AnalystPRIMARY PURPOSE OF THE ROLE:To analyze and handle higher-level new and renewal business pricing opportunities across all lines of business; to ensure on-going compliance with department procedures and best practices.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Analyzes, designs and prices higher-level new and renewal business pricing opportunities as assigned.
- Works closely with other departments as appropriate often communicating with program managers, operations managers, managing directors, finance, sales and marketing, and legal department.
- Manages projects through well-developed action plans to an appropriate and timely resolution.
- Responds to requests for proposals.
- Prepares formal new and renewal pricing presentation documents and support schedules.
- Informs management of ideas for continuous process improvement.
- Supports management on assigned projects from inception through implementation; supports management for new client implementations and other short-term initiatives; and supports managers conducting research or new service/product development projects.
- Supports training and improvement activities needed to meet established operational and audit departmental requirements.
- Assists in evaluation, development, and enhancement of various pricing models as requested.
- Provides superior customer service and support to business/management strategies.
QUALIFICATIONS
Bachelor's degree from an accredited college or university preferred.Major in accounting field strongly preferred. Professional certification preferred.
Six (6) years of experience in financial analysis, project management or accounting or equivalent combination of education and experience required. Supervisory experience preferred.
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:Computer keyboarding, travel as required
Auditory/Visual:Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $75,000 to $90,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.
#REMOTE
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.