$15 - $20.50/hr
Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...
$15 - $20.50/hr
Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...
$15 - $20.50/hr
Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...
$15.50 - $21/hr
Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...
$15.50 - $21/hr
Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...
$16 - $21.75/hr
Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...
$16 - $21.75/hr
Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...
Milford, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Milford, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Wilmington, DE · On-site +1
Adopt and iterate with AI tools and services to accelerate ideation, personalization, and campaign ... Can build customer journeys, audience segments, and messaging templates within our customer ...
Wilmington, DE · On-site +1
Adopt and iterate with AI tools and services to accelerate ideation, personalization, and campaign ... Can build customer journeys, audience segments, and messaging templates within our customer ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Dover, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Dover, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Smyrna, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Smyrna, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Newark, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Bear, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Bear, DE · Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Wilmington, DE · On-site +1
Adopt and iterate with AI tools and services to accelerate ideation, personalization, and campaign ... Can build customer journeys, audience segments, and messaging templates within our customer ...
Wilmington, DE · On-site +1
Adopt and iterate with AI tools and services to accelerate ideation, personalization, and campaign ... Can build customer journeys, audience segments, and messaging templates within our customer ...
Dover, DE · Remote
Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
Dover, DE · Remote
Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
Dover, DE · On-site +1
Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
Dover, DE · On-site +1
Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
Bear, DE · Remote
$15 - $18.75/hr
Bilingual (Spanish and English) Excellent communication skills Leadership capabilities Self-starter Positive attitude Growth mindset What You Get: 100% remote positions Uncapped earning potential ...
Bear, DE · Remote
$15 - $18.75/hr
Bilingual (Spanish and English) Excellent communication skills Leadership capabilities Self-starter Positive attitude Growth mindset What You Get: 100% remote positions Uncapped earning potential ...
Bear, DE · Remote
$15 - $18.75/hr
Bilingual (Spanish and English) Excellent communication skills Leadership capabilities Self-starter Positive attitude Growth mindset We Offer: 100% remote positions Uncapped earning potential ...
Bear, DE · Remote
$15 - $18.75/hr
Bilingual (Spanish and English) Excellent communication skills Leadership capabilities Self-starter Positive attitude Growth mindset We Offer: 100% remote positions Uncapped earning potential ...
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.4K
17% of jobs
$52.4K - $59.3K
12% of jobs
$59.3K - $66.3K
9% of jobs
$67.9K is the 75th percentile. Wages above this are outliers.
$66.3K - $73.2K
11% of jobs
$73.2K - $80.2K
6% of jobs
$80.2K - $87.2K
5% of jobs
$87.2K - $94.1K
2% of jobs
$94.1K - $101.1K
3% of jobs
$24.5K
$58K
$101.1K
A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.
A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

$15 - $20.50/hr
Full-time
Posted 11 days ago
If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.