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Remote Customer Service Researcher Jobs in Reading, PA

Remote Customer Service Agent

Pottstown, PA · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Reading, PA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Lebanon, PA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Spanish Bilingual Customer Service

Reading, PA · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Lebanon, PA · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Showing results 1-20

Remote Customer Service Researcher information

See Reading, PA salary details

$28.8K

$108.6K

$158K

How much do remote customer service researcher jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote customer service researcher in Reading, PA is $108,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $147,900.00 per year, depending on experience, location, and employer.

What job categories do people searching Remote Customer Service Researcher jobs in Reading, PA look for?

The top searched job categories for Remote Customer Service Researcher jobs in Reading, PA are:

What cities near Reading, PA are hiring for Remote Customer Service Researcher jobs?

Cities near Reading, PA with the most Remote Customer Service Researcher job openings:

Infographic showing various Remote Customer Service Researcher job openings in Reading, PA as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $108,617 per year, or $52.2 per hour.

Remote Customer Service Representative

Annuity Health

Reading, PA • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

347th of 495 rated business services


Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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