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Remote Customer Service Researcher Jobs in Racine, WI

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Getaway

Customer Representative

Milwaukee, WI · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

HMG Careers

Sales and Service Agent Remote

Waterford, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Mukwonago, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Oak Creek, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Gurnee, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Antioch, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Cudahy, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service Researcher JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in Racine, WI

Remote Customer Service Researcher information

See Racine, WI salary details

$28.1K

$106.1K

$154.2K

How much do remote customer service researcher jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote customer service researcher in Racine, WI is $106,053.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $144,400.00 per year, depending on experience, location, and employer.

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Remote Customer Service Researcher jobs near you
Infographic showing various Remote Customer Service Researcher job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $106,053 per year, or $51 per hour.

Customer Service Representative

Staples, Inc.

Old Mill Creek, IL • On-site, Remote

$15.25 - $20.75/hr

Full-time

Re-posted yesterday

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 636 frontline employees who took The Breakroom Quiz

430th of 734 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. 

Join a team that powers everyday impact.

Quill, a proud member of the Staples family of brands, is looking for an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. In this role, you’ll build meaningful customer relationships, uncover new opportunities, and help businesses find the products, programs, and solutions they need to run smoothly. This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand. 

What you’ll be doing:  

  • Serve as the primary point of contact for customers and build long-term relationships that support retention and growth. 
  • Manage an established book of business through consistent pipeline discipline, account planning, and productivity. 
  • Drive sales and profitability within existing accounts by identifying customer needs and recommending relevant solutions. 
  • Make outbound sales calls to engage customers, expand relationships, and uncover new business opportunities. 
  • Educate customers on Quill products, programs, consolidation opportunities, and value-added services. 
  • Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience. 
  • Conduct meaningful sales conversations with high-value customers to increase sales across categories. 
  • Review account performance, revenue analytics, and profitability to support financially sound sales decisions. 
  • Identify under-penetrated product categories and develop strategies to grow year-over-year revenue and gross profit. 
  • Consistently meet or exceed productivity metrics, activity goals, and key performance indicators. 

What you bring to the table: 

  • Motivation to build customer relationships that create measurable value and growth. 
  • Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. 
  • Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. 
  • A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. 
  • Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. 
  • Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. 
  • Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. 
  • A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. 
  • Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. 
  • Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. 

 

What’s needed- Basic Qualifications:

  • Associate degree, bachelor’s degree, or equivalent work experience. 

What’s needed - Preferred Qualifications: 

  • 1+ years of sales, account management, customer service, or other relevant business experience. 
  • Experience managing customer accounts, building pipeline, or supporting revenue growth. 
  • Experience using Microsoft Office, CRM tools, or sales productivity systems. 
  • Experience conducting outbound calls or virtual sales conversations. 

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

#LI-JR1

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media

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