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Remote Customer Service Researcher Jobs in Manchester, CT

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... Strong customer service and relationship building skills. * Experience handling employee relations ...

HB Travels

Client Support Representative - Remote

Hartford, CT · Remote

$17.25 - $22/hr

Research available options and solutions * Provide accurate information * Assist with reservation ... Professional and customer-focused * Excellent organization * Attention to detail * Strong problem ...

MassMutual

Customer Care Specialist

Springfield, MA · Remote

$45K/yr

Provide primary service contact with registered representatives * Conduct research and work with ... LI-Remote MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

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All JobsCustomer Service Researcher JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in Manchester, CT

Remote Customer Service Researcher information

See Manchester, CT salary details

$30.3K

$114.2K

$166.1K

How much do remote customer service researcher jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote customer service researcher in Manchester, CT is $114,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $155,500.00 per year, depending on experience, location, and employer.

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For Remote Customer Service Researcher jobs in Manchester, CT, the most frequently searched job titles are:

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Cities near Manchester, CT with the most Remote Customer Service Researcher job openings:

Remote Customer Service Researcher jobs near you
Infographic showing various Remote Customer Service Researcher job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $114,232 per year, or $54.9 per hour.

Remote Customer Service Specialist

Hartford, CT • On-site, Remote

ForgeFit
See more jobs at ForgeFitexternal

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply