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Remote Customer Service Researcher Jobs in Edison, NJ

Sweve Tech LTD

Customer Service Representative

New York, NY · Remote

$20 - $29/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing ...

AppleOne

Remote CSR- NJ Residents Only

Edison, NJ · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Remote Customer Service Representatives are needed for a full-time temporary opportunity supporting customer inquiries in a structured call center environment. This remote role is open to ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our clients depend on us not just for technical excellence, but for exceptional service. That's where you come in. We are looking for a Remote Customer Support Specialist who brings intelligence ...

MMC Group LP

Be Seen First

REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

Newark, NJ · Remote

$16.67 - $17.46/hr

  • Medical

  • Dental

  • Vision

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!! · Pay Rate $16.76 ... Experience in customer service, call center, healthcare, or human services * Effective ...

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Showing results 21-40

All JobsCustomer Service Researcher JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in Edison, NJ

Remote Customer Service Researcher information

See Edison, NJ salary details

$31.1K

$117.1K

$170.3K

How much do remote customer service researcher jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer service researcher in Edison, NJ is $117,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $159,400.00 per year, depending on experience, location, and employer.

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Remote Customer Service Researcher jobs near you
Infographic showing various Remote Customer Service Researcher job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $117,089 per year, or $56.3 per hour.

Customer Service Representative

Sweve Tech LTD

New York, NY • Remote

$20 - $29/hr

Full-time, Part-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

Job description

Position Overview:

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction. The ideal candidate will be a proactive communicator, problem-solver, and a team player who can work independently in a remote setting.

Key Responsibilities:

1. Customer Support and Communication:

- Respond promptly to customer inquiries via phone, email, and live chat.

- Address customer concerns, troubleshoot issues, and provide accurate solutions.

- Maintain a positive and professional demeanor while managing customer interactions.

2. Issue Resolution and Follow-Up:

- Resolve customer complaints effectively by determining the root cause and offering appropriate resolutions.

- Escalate complex issues to relevant departments while ensuring timely follow-up and resolution.

- Track and document customer interactions, ensuring records are complete and up to date.

3. Product Knowledge and Assistance:

- Gain a deep understanding of Sweve Techs products and services to provide accurate information to customers.

- Guide customers through product features, usage, and maintenance, assisting with installation and troubleshooting as needed.

4. Collaboration and Reporting:

- Collaborate with other departments, such as Sales and Engineering, to ensure a seamless customer experience.

- Report recurring issues, customer feedback, and improvement opportunities to the Customer Service Manager.

5. Process Improvement and Best Practices:

- Identify areas for improvement in customer service processes and suggest enhancements.

- Stay updated on company policies, procedures, and new products to deliver consistent and informed service.

Qualifications:

- Education: High school diploma or equivalent required; an associate degree or higher is a plus.

- Experience: Previous experience in customer service, call centers, or remote support is preferred but not required; training will be provided.

- Technical Skills: Proficiency with CRM systems and basic computer skills; familiarity with troubleshooting basic technical issues is a plus.

- Soft Skills: Strong communication skills, both written and verbal; excellent problem-solving abilities; and attention to detail.

- Work Environment: Ability to work independently in a remote setting with minimal supervision; a reliable internet connection and a quiet workspace are required.

What We Offer:

- Competitive salary with performance bonuses.

- Flexible work-from-home arrangement.

- Comprehensive training and on boarding.

- Paid time off and company holidays.

- Career advancement opportunities within Sweve Tech LTD

- A supportive and collaborative remote work culture.

What we do at Sweve Tech LTD

Founded with a mission to shake up the industry and be a global leader, Sweve Tech Ltd specializes in electrical and electronics engineering, serving clients across continents. Whether its installations, troubleshooting, or technical maintenance, we've got it covered. With a team of seasoned experts and operations across four continents, we are not just here to solve problems we are here to future-proof businesses and our customer base. Lets just say, when it comes to innovative solutions, Sweve Tech is always a step ahead.

Join Sweve Tech Limited as a Remote Customer Service Representative and become part of a team dedicated to delivering world-class service and technical solutions. If you're passionate about helping others and thrive in a remote work environment, we encourage you to apply today!

Job Types: Full-time, Part-time

Pay: $20.00 - $29.00 per hour

Expected hours: 30 - 40 hours per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Health Insurance
  • 401(k)
  • Dental insurance

Shift:

  • 8 hour shift
  • Day shift
  • Monday through Friday

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

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