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Remote Customer Service Representative Jobs in Portage, WI

HMG Careers

Remote Sales Representative

Black Earth, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Brandon, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Kingston, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

La Valle, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Pardeeville, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Rio, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Westfield, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Fairwater, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Lodi, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Briggsville, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Arlington, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Mauston, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Baraboo, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Oxford, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Spring Green, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Reedsburg, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Portage, WI

Remote Customer Service Representative information

See Portage, WI salary details

$10

$19

$28

How much do remote customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer service representative in Portage, WI is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.21 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are popular job titles related to Remote Customer Service Representative jobs in Portage, WI?

For Remote Customer Service Representative jobs in Portage, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Portage, WI look for?

The top searched job categories for Remote Customer Service Representative jobs in Portage, WI are:

What cities near Portage, WI are hiring for Remote Customer Service Representative jobs?

Cities near Portage, WI with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Portage, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,540 per year, or $20 per hour.

Licensed Insurance Customer Service & Sales Representative

Dieter Insurance Group - Allstate Exclusive Agency

Sun Prairie, WI • Remote

$42K - $95K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 26 days ago

Job description

We are currently hiring a licensed Property Casualty Customer Service Representative to join our growing team. This role is ideal for someone who enjoys helping customers, building relationships, and identifying opportunities to meet their insurance needs.

You’ll assist customers with questions, review policies, explain coverage options, and recommend additional products when appropriate. The ideal candidate is customer-focused, comfortable with sales, and motivated to meet both service and sales goals in a fast-paced insurance environment.

Why join us:

  • Competitive base salary plus commissions
  • Health, Dental, and Retirement benefits
  • Paid time off and flexible schedule
  • Monday to Friday schedule with evenings free
  • Growth opportunities into leadership and management

What We’re Looking For:

• Active Property Casualty License (required)

• Strong communication and customer service skills

• Detail-oriented and organized

• Comfortable working in a fast-paced environment

• Positive attitude and team player mindset

This is your chance to join the number one Allstate Agency in the nation. We have built a culture that celebrates wins, supports growth, and rewards effort. If you are ready to work hard, get paid well, and take your career to new heights, we want to meet you.

Our interview process consists of:

  • A quick Phone Interview
  • A video Interview
  • A Final Interview

Our hiring process typically takes about a week

Apply today and start building your future with Dieter Insurance Group.





Responsibilities
  • Connect with clients who are ready to talk about coverage
  • Guide them to the right Allstate solutions for their needs
  • Manage live transfers from our telemarketing team
  • Work toward clear, achievable sales goals
  • Deliver top notch service that keeps clients coming back
Requirements
  • Licensing: Must obtain and maintain an active Insurance License upon employment.
  • Experience: No previous insurance experience required but a desire to learn the industry is essential.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Customer Oriented: Passionate about delivering exceptional customer service and meeting clients’ insurance needs.
  • Adaptability: Ability to understand and apply insurance knowledge to real-world scenarios.
  • Team Player: Willingness to collaborate and work effectively within a sales team.
  • Drive: Self-motivated and eager to achieve sales goals and quotas.
  • Tech-Savvy: Comfortable using digital tools for client management and engagement.

You must currently live in one of the following states:

Iowa, Wisconsin, Illinois, Minnesota, Indiana, Nebraska, Kansas, Missouri, South Dakota, Texas, Florida, Tennessee, Georgia, Arizona, or North Carolina

Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Career Growth Opportunities###Mon-Fri Schedule###Retirement Plan###Evenings Off###Hands on Training###Work from Home###