ZipRecruiter

Log In

2

Remote Customer Service Representative Jobs in Philadelphia, PA

PeopleShare

Remote Customer Service

Lower Merion, PA · Remote

$18/hr

Details for Remote Customer Service Representative: * Monday-Friday, 8am-5pm * Pay rate: $18/HR * Fully remote * Weekly pay * Healthcare benefits after 30 days! Description for Remote Customer ...

New

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

MMC Group LP

Be Seen First

Immediate Hiring: Remote Customer Service Reps - NJ

Trenton, NJ · Remote

$720 - $760/wk

Remote Customer Service Reps | NJ | $18-$19/hr Start date 9/21/2026 Ready for a remote opportunity where your customer service skills can make a difference? We're seeking Customer Service ...

Ascension Agent Group

Be Seen First

P&C Insurance Customer Service Representative (CSR)

Radnor, PA · Remote

$60K - $72K/yr

P&C Insurance Customer Service Representative (CSR) Location ... Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ...

next page

Showing results 1-20

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Philadelphia, PA

Remote Customer Service Representative information

See Philadelphia, PA salary details

$9

$17

$25

How much do remote customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote customer service representative in Philadelphia, PA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Philadelphia, PA?

The most popular types of Customer Service Representative jobs in Philadelphia, PA are:

What are popular job titles related to Remote Customer Service Representative jobs in Philadelphia, PA?

For Remote Customer Service Representative jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Philadelphia, PA look for?

The top searched job categories for Remote Customer Service Representative jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Remote Customer Service Representative jobs?

Cities near Philadelphia, PA with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Philadelphia, PA as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, 2% Temporary, and 5% Contract. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $37,366 per year, or $18 per hour.

Remote Customer Service

PeopleShare

Lower Merion, PA • Remote

$18/hr

Full-time

Posted 3 days ago

New

Job description

Our client in Bala-Cynwyd is seeking a Remote Customer Service Representative to join their team!


Details for Remote Customer Service Representative:

  • Monday-Friday, 8am-5pm
  • Pay rate: $18/HR
  • Fully remote
  • Weekly pay
  • Healthcare benefits after 30 days!

Description for Remote Customer Service Representative:

  • Demonstrate a high level of responsiveness and provide our policy holders with a superior level of customer service
  • Assist existing customers with payments, policy changes, first notice of loss, cancellations, etc.
  • Obtain necessary documentation quickly and efficiently
  • Thoroughly document all interactions – high-volume data entry
  • Maintain and manage consistent follow-up processes
  • Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment

Requirements for Remote Customer Service Representative:

  • High school diploma or equivalent
  • Prior call-center customer service experience required
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft applications
  • Ability to work in a fast-paced environment and multi-task effectively
  • Strong ability to work independently as part of a virtual team
  • MUST have reliable high-speed internet


PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

FacebookTwitter

View All PeopleShare Jobs