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Remote Customer Service Representative Jobs in Paramount, CA

Tawk

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our ... Remote Job ONLY * 8:30 AM to 5:00 PM EST (New York Time) * We offer competitive salary starting Php ...

Tower Insurance

Customer Service Remote

Culver City, CA · Remote

$17.50 - $23.75/hr

We're proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We're on a mission to build long lasting relationships with ...

American Health Connection

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Medical Call Center Representative Remote

Beverly Hills, CA · Remote

$17/hr

REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at American Health Connection (AHC). The Patient Services Representatives (PSR) are regular, full-time ...

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Los Angeles, CA · Remote

$60K - $80K/yr

Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Los Angeles, CA · Remote

$60K - $80K/yr

Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Los Angeles, CA · Remote

$60K - $80K/yr

Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...

Inizio

Field Service Representative

Los Angeles, CA · Remote

$46K - $85K/yr

Exhibit territory knowledge through customer analysis, including analyzingpreviouscustomer ... Prepare for andparticipatein all requiredfield meetingsand training classes at local or remote ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Paramount, CA

Remote Customer Service Representative information

See Paramount, CA salary details

$10

$19

$28

How much do remote customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer service representative in Paramount, CA is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are the most commonly searched types of Customer Service Representative jobs in Paramount, CA? The most popular types of Customer Service Representative jobs in Paramount, CA are:
What are popular job titles related to Remote Customer Service Representative jobs in Paramount, CA? For Remote Customer Service Representative jobs in Paramount, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Paramount, CA look for? The top searched job categories for Remote Customer Service Representative jobs in Paramount, CA are:
What cities near Paramount, CA are hiring for Remote Customer Service Representative jobs? Cities near Paramount, CA with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Paramount, CA as of August 2026, with employment types broken down into 76% Full Time, 13% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,197 per year, or $19.8 per hour.

Customer Service

Tawk

Los Angeles, CA • On-site, Remote

$17.25 - $23.50/hr

Full-time

Re-posted 14 days ago

Job description

Company Description
Job Description
Qualifications
Job Summary
Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.
Requirements
  • Interact by answering phone calls promptly, responding to emails within 24 hours
  • Reach out and follow up with all lead generation channels running
  • Booking cleaning jobs for cleaning technicians - when a customer calls, connecting them to the right cleaner
  • Someone who is good at managing social media channels - IG and FB
  • All 24-hour before emails need to be sent out (on how to prepare for their clean)
  • Organized and resourceful
  • Knowledge social media channels - IG and FB
  • Marketing or branding experience is a plus!
  • Knowledge with tools tawk.to, Canva, FB, IG, Word or Adobe is a Plus!
  • Good with Written & Verbal Communication Skills
  • Communicate via teams, email, or phone calls.
  • Excellent interpersonal skills and customer focused
  • Excellent people skills and team player
  • Amendable to work 40 hours in a week

Responsibilities
  • Call all clients booked in for the day, to ensure they are still on for their clean - ideally at least 24 hours prior
  • Contact cleaners to ensure they are aware of their schedule for the day - currently 8 cleaners
  • Responsible to log into the systems at the beginning of the day
  • All lead gen sources and they would begin to respond to leads and follow up and call back all potentials
  • If there are customers that have been one-time cleans - call them and try and convert them to maintenance cleans.
  • If a customer calls, vet t - Ihem, ensure they understand what we offer, check on availability, then coordinate alternative days if that day isn't available
  • Someone who is ensuring customer is receiving consistent info (re offers), and making emails are going out.
  • Set up and send email campaigns

Additional Information
What we offer:
  • Remote Job ONLY
  • 8:30 AM to 5:00 PM EST (New York Time)
  • We offer competitive salary starting Php 25, 000/month (depending on the requirements)

Apply