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Remote Customer Service Representative Jobs in New Rochelle, NY

AppleOne

Remote CSR (New Jersey) URGENT!

Jersey City, NJ · Remote

$39K/yr

Customer Service Rep - Client Support, Bilingual (English/Spanish) Pay: * $18.00/hour - Monolingual * $19.00/hour - Bilingual (English/Spanish) Assignment: Ongoing assignment (TEMP) Location: Remote ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in New Rochelle, NY

Remote Customer Service Representative information

See New Rochelle, NY salary details

$10

$19

$27

How much do remote customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote customer service representative in New Rochelle, NY is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.54 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in New Rochelle, NY?

The most popular types of Customer Service Representative jobs in New Rochelle, NY are:

What are popular job titles related to Remote Customer Service Representative jobs in New Rochelle, NY?

For Remote Customer Service Representative jobs in New Rochelle, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in New Rochelle, NY look for?

The top searched job categories for Remote Customer Service Representative jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Remote Customer Service Representative jobs?

Cities near New Rochelle, NY with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in New Rochelle, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,234 per year, or $19.3 per hour.

Remote CSR (New Jersey) URGENT!

Jersey City, NJ • Remote

AppleOne
Recruiting and Staffing Services • 1 - 5K employees
Learn more about AppleOneexternal

$39K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Role: Customer Service Rep 2 – Client Support Role: Customer Service Rep – Client Support, Bilingual (English/Spanish) Pay: • $18.00/hour – Monolingual • $19.00/hour – Bilingual (English/Spanish) Assignment: Ongoing assignment (TEMP) Location: Remote / Work From Home (Must reside in New Jersey- FOR NEW JERSEY APPLICANT ONLY) Schedule: Training Schedule: • Monday – Friday, 8:00 AM – 4:30 PM Eastern • 3-week training period • Candidates must remain on camera throughout training and nesting Hours of Operation: • Monday – Friday, 8:00 AM – 5:00 PM EST
Equipment: Bring Your Own Device (BYOD) per specs in attached BYOD Technical Requirements document. In addition, a second monitor is required. • Home Internet: No cellular based Internet Service Providers i.e. (T-Mobile, Verizon Mobile, etc.) Must be a traditional wired from the pole to home Internet Service Provider. • Smartphone: Recommended memory that a Smartphone should have at minimum is 200 MB to download Microsoft Authenticator app.
What you'll do: • Answer inbound calls from Marketplace consumers, prospective enrollees, and authorized representatives. • Provide general information regarding health insurance coverage through the Marketplace. • Assist individuals and families with completing health insurance applications. • Build and verify tax households, household income, and eligibility information. • Explain Marketplace eligibility determinations and enrollment options. • Enroll consumers into qualified health plans. • Process demographic updates, life event changes, disenrollment requests, and special enrollment period requests. • Respond to inbound and outbound customer contacts while adhering to company procedures and privacy requirements. • Track and document all customer interactions using applicable systems. • Fulfill requests for materials through mail, email, or electronic download. • Coordinate translation services for non-English-speaking callers as needed. • Escalate complex issues to the appropriate support teams for resolution. • Attend required meetings, trainings, and ongoing educational sessions. • Maintain current knowledge of Marketplace programs, policies, and systems. • Perform additional duties as assigned by management.
Requirements: • High School Diploma, GED, or equivalent required. • Associate degree or higher preferred. • Minimum of 6 months of customer service experience. • Strong telephone and data entry skills. • Excellent written and verbal communication skills. • Strong organizational and interpersonal skills. • Ability to work efficiently in a fast-paced environment. • Ability to manage multiple complex tasks simultaneously. • Ability to work independently and as part of a team. • Experience using computers, phone systems, and headsets preferred. • Previous customer service or call center experience preferred. • Bilingual Spanish/English is a plus. • Must be able to maintain full attendance during training and nesting periods. • Must be comfortable being on camera throughout all training sessions. • Must have a reliable home office setup that meets equipment requirements.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1148

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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