Remote Customer Service Representative Jobs in Myrtle Point, OR

SUITX designs and delivers industrial exoskeletons that reduce fatigue, prevent injury, and enable workers to perform physically demanding tasks safely and efficiently. Our wearable solutions are deployed by leading manufacturers, logistics providers, utilities, and aerospace organizations to improve ergonomics, increase productivity, and lower the total cost of workplace injuries. 

As adoption of wearable robotics accelerates, SUITX is at the forefront of transforming how industrial work gets done. 

In partnership with Ottobock, SUITX develops highly efficient yet extremely lightweight exoskeletons, utilizing the distribution and marketing experience that Ottobock has in over 35 countries. 

We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to drive growth by helping industrial organizations understand, evaluate, and deploy exoskeleton solutions that deliver measurable ergonomic and operational impact.

This is a consultative, solution-oriented sales role that requires the ability to engage stakeholders including workers, EHS leaders and ergonomists, operations executives, and guide them through evaluation, pilot, and enterprise adoption. 

The ideal candidate thrives in emerging technology environments, is comfortable selling value-driven solutions, and has a track record of converting complex evaluations into scaled deployments. 

Key Responsibilities: 

• Develop and execute a territory strategy to drive revenue growth and market penetration.
• Identify, engage, and qualify new opportunities within industrial, manufacturing, logistics, utilities, and aerospace sectors.
• Lead sales cycles focused on solving ergonomic and operational challenges.
• Deliver compelling product demonstrations and on-site evaluations.
• Design and manage pilot programs that validate ROI, safety improvements, and productivity gains.
• Convert pilot programs into long-term, scaled deployments across customer sites.
• Build strong relationships with workers, EHS, operations, engineering, and executive stakeholders.
• Develop business cases that quantify impact (injury reduction, productivity, cost savings).
• Negotiate and close complex commercial agreements.
• Expand existing accounts through multi-site and enterprise-wide adoption.
• Support and grow regional channel and distribution partners.
• Maintain accurate pipeline, forecasting, and CRM data.
• Represent SUITX at industry events, trade shows, and customer engagements.
• Collaborate cross-functionally with marketing, product, and customer success teams to ensure successful deployments and customer outcomes. 

Qualifications: 

• 3-5 years of successful B2B sales experience in industrial, technical, or solution-based environments.
• Proven ability to manage complex, multi-stakeholder sales cycles.
• Experience selling into manufacturing, logistics, utilities, EHS, ergonomics, automation, or related industries.
• Demonstrated success in new business development and account expansion.
• Strong communication, presentation, and negotiation skills.
• Ability to translate technical solutions into clear business value.
• Self-motivated and comfortable operating in a remote, territory-based role.
• Willingness to travel extensively within the region.
• Bachelor's degree preferred. 

Preferred Qualifications: 

• Experience with ergonomics, safety/EHS programs, wearable technology, robotics, or industrial equipment.
• Familiarity with pilot-based or proof-of-value sales motions.
• Existing relationships within industrial or manufacturing organizations.
• Experience working with distributors, integrators, or manufacturer representatives.
• CRM experience (Salesforce, HubSpot, or similar). 

Compensation: $65,000-$80,000 base salary, depending on experience, plus a competitive commission structure.

Benefits: 

• Medical, dental, and vision insurance
• 401(k)
• Paid time off 

Why SUITX? 

At SUITX, you'll play a key role in bringing innovative wearable technology to the industrial workforce-helping companies protect their employees while improving performance and efficiency. 

You'll join a fast-growing, mission-driven team where your work directly impacts both business outcomes and worker well-being.