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Remote Customer Service Representative Jobs in Milton, WI

micro1 AI

Biostatistician

Madison, WI · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Madison, WI · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

HMG Careers

Remote Sales Representative

Stoughton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Fitchburg, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Darien, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Milton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Caledonia, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Harvard, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Deerfield, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Clinton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Argyle, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Lake Mills, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Beloit, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Eagle, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Milton, WI

Remote Customer Service Representative information

See Milton, WI salary details

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How much do remote customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer service representative in Milton, WI is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Milton, WI?

The most popular types of Customer Service Representative jobs in Milton, WI are:

What cities near Milton, WI are hiring for Remote Customer Service Representative jobs?

Cities near Milton, WI with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Milton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,382 per year, or $18 per hour.

Remote Client Relationship Specialist | Customer Service & Benefits

Globe Life American Income Division

Madison, WI • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Life

Posted 20 days ago

Job description

Remote Client Relationship Specialist | Customer Service & Benefits
Company: AO - Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience: Entry-Level Welcome | Training & Mentorship ProvidedWork From Home. Build Relationships. Create a Career That Grows With You.
Are you a strong communicator who enjoys connecting with people, solving problems, and building lasting relationships?
AO - Globe Life is seeking motivated, people-focused professionals to join our growing virtual team as Remote Client Relationship Specialists. You'll meet with individuals and families through scheduled virtual appointments, answer questions about available benefits, provide personalized guidance, and deliver exceptional service throughout the client experience.
This opportunity combines customer service, relationship management, benefits education, and consultative sales while providing the flexibility of working from home.
Whether you're starting a new career or bringing experience from another industry, we provide comprehensive training, mentorship, and ongoing professional development.
No previous insurance experience is required.
• 100% Remote
• Flexible Scheduling Opportunities
• Qualified Client Opportunities
• No Traditional Cold Calling
• Weekly Commission-Based Pay
• Performance Bonuses & Renewals
• Training & Mentorship Provided
• Leadership Advancement OpportunitiesAbout AO
AO operates within the American Income Division of Globe Life, serving working families throughout North America.
Our organization provides supplemental life, accident, and health insurance products to working families, including members of labor unions, credit unions, associations, and their families.
Our culture is guided by a people-first philosophy focused on service, integrity, accountability, professional development, and helping others succeed.
One principle that reflects that culture is the Platinum Rule:
"Do more for others than you would have them do for you."
That philosophy influences how we serve clients, support teammates, and build long-term professional relationships.What You'll Do
As a Remote Client Relationship Specialist, your primary focus will be creating a positive client experience while helping individuals and families understand available benefit options.Client Relationships & Service
  • Meet with clients virtually through Zoom and phone appointments
  • Connect with individuals and families seeking information regarding available benefits
  • Build trust through professional, personalized communication
  • Ask questions to understand each client's needs and priorities
  • Explain available life, accident, and supplemental health insurance options
  • Answer questions clearly and professionally
  • Assist clients throughout the application and enrollment process
  • Provide ongoing service and follow-up
  • Maintain accurate digital client records and documentation
  • Develop long-term client relationships through consistent service
Professional Development
  • Participate in structured virtual onboarding
  • Attend ongoing training and weekly coaching
  • Receive mentorship from experienced leaders
  • Strengthen communication and relationship-management skills
  • Develop customer service and consultative sales skills
  • Learn products, systems, and industry best practices
  • Participate in leadership development opportunities
  • Collaborate with a supportive virtual team
Qualified Client Opportunities
🤝 Relationship-Focused - No Traditional Cold Calling
Representatives work with qualified client opportunities and individuals who have requested information regarding available benefits.
This allows you to spend more time:
  • Understanding client needs
  • Building relationships
  • Educating families
  • Explaining available options
  • Assisting with enrollment
  • Providing ongoing client support

The goal is not high-pressure selling. Successful representatives focus on education, service, trust, and helping clients make informed decisions.Compensation & Earning Opportunities
💰 Weekly Performance-Based Compensation
This is a commission-based independent contractor opportunity, not an hourly or salaried customer service position.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Recognition programs
  • Additional performance rewards

There is no fixed earnings cap on commission-based production. Actual earnings vary based on individual activity, sales results, consistency, and performance.Why Professionals Choose AO
🏡 100% Remote Work
Build your career from home while staying connected through modern virtual technology.
  • Work remotely within the United States
  • No daily commute
  • Virtual client appointments
  • Online training and meetings
  • Collaborative remote team environment
⏰ Flexible Scheduling
Organize your schedule around your personal and professional priorities while maintaining the consistency needed to serve clients and meet performance goals.
📚 Comprehensive Training & Mentorship
No previous insurance experience is necessary.
Training and professional development may include:
  • Structured onboarding
  • Product and benefits education
  • Customer service training
  • Consultative sales development
  • Virtual presentation skills
  • Enrollment systems and procedures
  • Weekly coaching
  • One-on-one mentorship
  • Leadership development
Career Growth & Leadership Development
AO provides opportunities for professionals who want to grow beyond an individual client-facing role.
Potential development paths may include:
  • Team leadership
  • Coaching and mentorship
  • Training and development
  • Client relationship management
  • Business development
  • Management
  • Senior leadership

Advancement is based on performance, consistency, professional development, and demonstrated leadership ability.Performance Incentives & Recognition
Outstanding performance may qualify representatives for additional recognition opportunities, including:
  • Company-sponsored incentive travel
  • International travel opportunities
  • Leadership conferences and development events
  • Vehicle incentive programs
  • Performance awards and recognition
  • Additional contests and achievement incentives

All incentive programs are performance-based and subject to applicable qualification requirements.Benefits & Resources
Qualifying representatives may also be eligible for:
  • Company-supported life insurance
  • Medical/health insurance reimbursement program
  • Renewal income opportunities
  • Leadership development resources
  • Professional mentorship and coaching
  • Virtual business systems and technology
  • Recognition and advancement programs

Eligibility requirements apply.Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent verbal and written communication skills
  • Strong interpersonal and relationship-building abilities
  • Active listening and problem-solving skills
  • Positive, professional demeanor
  • Customer-focused mindset
  • Self-motivation and personal accountability
  • Strong organization and attention to detail
  • Ability to manage time effectively
  • Comfort working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and willingness to learn
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Experience That Transfers Well
Previous insurance experience is not required.
Relevant experience may include:
  • Customer Service
  • Client Relations
  • Sales
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Banking or Financial Services
  • Administrative Support
  • Call Center Operations
  • Account Management
  • Recruiting
  • Leadership or Management
  • Military Service

We welcome motivated applicants from a variety of professional backgrounds.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable communicating with clients through Zoom and phone
  • Be willing to complete required training
  • Be willing and able to obtain the appropriate state Life & Health Insurance License

Because this position involves insurance products, representatives must become appropriately licensed before performing activities that require an insurance license.
Licensing guidance and support are provided.Interview Process
Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom, providing a convenient and accessible hiring experience.Ready to Build Your Future?
If you're looking for a remote career where you can build relationships, help working families, develop professionally, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Client Relationship Specialist opportunity with AO - Globe Life.Work From Home. Build Relationships. Help Families. Grow Your Future. 🚀

Apply