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Remote Customer Service Representative Jobs in Keyport, NJ

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $25/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $25/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

srecruiting

Customer Service Representative

New York, NY · Remote

$17.50 - $23.75/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Keyport, NJ

Remote Customer Service Representative information

See Keyport, NJ salary details

$10

$19

$27

How much do remote customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer service representative in Keyport, NJ is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.

What are the most commonly searched types of Customer Service Representative jobs in Keyport, NJ?

The most popular types of Customer Service Representative jobs in Keyport, NJ are:

What job categories do people searching Remote Customer Service Representative jobs in Keyport, NJ look for?

The top searched job categories for Remote Customer Service Representative jobs in Keyport, NJ are:

What cities near Keyport, NJ are hiring for Remote Customer Service Representative jobs?

Cities near Keyport, NJ with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Keyport, NJ as of August 2026, with employment types broken down into 78% Full Time, 8% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,368 per year, or $19.4 per hour.

Customer Service Representative

One Call Concepts, Inc.

Piscataway, NJ • On-site, Remote

$20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Summary or overview of job duties:
Starting pay rate is $19. After successful completion of training, rate increases to $19.50. After additional training on web tickets, rate increases to $20.
All applicants must live within driving distance of our Piscataway, NJ office.
Full and part-time shifts available. All applicants must be able to work one of the shifts below:
Full time:
7a-4p (limited)
7:30a-4:30p (limited)
8a-5p
8:30a-5:30p
9a-6p
Part time:
6:30a-12p
9:30a-3p
12:30p-6p
All classroom training is full time (M-F from 8:30a-5:30p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote. Everyone should plan to be in the office for at least 1 month.
We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client's inquiries. In addition this position requires a detail oriented individual with excellent attendance.
Requirements
Essential duties and responsibilities include but are not limited to the following:
  • Answer incoming calls and assist customers complete locate requests and/or resolve customer questions
  • Process web tickets and respond to web chat requests
  • Monitor EIs and call out backup messages as necessary
  • Present and discuss the products and services of the company to customers
  • Perform other duties as assigned

Job requirements
  • Minimum accurate data entry of 35 wpm
  • Ability to work independently in a high volume, detail oriented environment
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Ability to prioritize work and multi-task
  • Consistent attendance and stable work history
  • Ability to work and change with dynamic professional environment
  • Consistently meets or exceeds KPIs

Benefits
We offer health, dental, prescription and life insurance, paid vacation and
holidays and a 401K program.
Please complete the application on our website HERE to apply.

Apply