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Remote Customer Service Representative Jobs in Draper, UT

ECP

Customer Support Representative (Remote)

Salt Lake City, UT · Remote

$16.50 - $21/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... A remote work environment that is compliant with cybersecurity and other company workplace policies

New

IRALOGIX,Inc

Customer Care Representative

Salt Lake City, UT · Remote

$16.50 - $22.25/hr

Customer Care Representative Location: Pittsburgh, PA/Sandy UT Job Type: Full-Time/Exempt Industry ... Retirement Services/FinTech Software Travel: 0%-5% IRALOGIX is a rapidly growing FinTech ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Draper, UT

Remote Customer Service Representative information

See Draper, UT salary details

$9

$17

$25

How much do remote customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer service representative in Draper, UT is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are the most commonly searched types of Customer Service Representative jobs in Draper, UT? The most popular types of Customer Service Representative jobs in Draper, UT are:
What are popular job titles related to Remote Customer Service Representative jobs in Draper, UT? For Remote Customer Service Representative jobs in Draper, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Draper, UT look for? The top searched job categories for Remote Customer Service Representative jobs in Draper, UT are:
What cities near Draper, UT are hiring for Remote Customer Service Representative jobs? Cities near Draper, UT with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,550 per year, or $17.6 per hour.

Virtual CSR Apprentice - No Experience Required

Globe Life American Income Division

Lehi, UT • On-site, Remote

$15 - $20.50/hr

Full-time

Medical, Life

Posted 6 days ago

Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO-achieving the biggest weekly, monthly, and quarterly growth in company history. As we continue expanding at an incredible pace, we're seeking driven, motivated individuals ready to become part of this exciting journey.
At AO, success is built through teamwork, mentorship, integrity, and purpose. We provide world-class training, ongoing support, and meaningful advancement opportunities within a culture that recognizes achievement and encourages professional growth.
Requirements • Responsibilities • Rewards
Work-From-Home Stability
Enjoy the flexibility and convenience of a reliable, fully remote position designed to support work-life balance.
Continuous Learning & Development
Participate in virtual workshops, mentorship programs, and leadership training designed to accelerate your personal and professional growth.
Weekly Pay + Performance Bonuses
Receive consistent weekly pay with additional bonuses tied to performance and results.
Union Representation & Support
Benefit from union-backed protection and representation designed to support your long-term stability and success.
Comprehensive Benefits
  • Life insurance coverage, including accidental death benefits
  • Medical reimbursement program
  • Access to additional company-supported benefits and resources
Career Growth Opportunities
Gain access to industry-leading mentorship, advanced technology, leadership development, and clear advancement paths within the organization.
Incentives & Recognition
Qualify for leadership conventions, incentive trips, retreats, and recognition events that celebrate top performance and team success.
What You'll Do
  • Communicate with clients through phone and Zoom appointments
  • Build strong client relationships through exceptional customer service
  • Educate clients on available benefits and coverage options
  • Assist with enrollment and onboarding processes
  • Participate in ongoing training and leadership development opportunities
  • Contribute to a positive, growth-oriented remote team culture
What We're Looking For
  • Strong communication and interpersonal skills
  • Positive, professional, and coachable attitude
  • Self-motivated individuals who thrive in a remote environment
  • Goal-oriented mindset with a strong work ethic
  • Customer service or client-facing experience is helpful, but not required
The Interview Process
To support community wellness and convenience, all interviews are conducted virtually through Zoom video conferencing.
Be Part of Something Extraordinary
If you're ready to grow with a company where opportunity, mentorship, and success are part of the culture, we encourage you to apply today.
👉 Submit your resume and compensation expectations to take the next step toward a rewarding remote career with AO.

Apply