ZipRecruiter

Log In

2

Remote Customer Service Representative Jobs in Decatur, TN

next page

Showing results 1-20

People also search for

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Decatur, TN

Remote Customer Service Representative information

See Decatur, TN salary details

$8

$15

$22

How much do remote customer service representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote customer service representative in Decatur, TN is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do Remote Customer Service Representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a Remote Customer Service Representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

What job categories do people searching Remote Customer Service Representative jobs in Decatur, TN look for? The top searched job categories for Remote Customer Service Representative jobs in Decatur, TN are:
What cities near Decatur, TN are hiring for Remote Customer Service Representative jobs? Cities near Decatur, TN with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus

Evensville, TN • Remote

$25/hr

Other

Posted 25 days ago

Job description

Job description

We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.
Share your opinion and help influence brand decisions on services and products you use every day.

What We Expect
  • Your honest opinion
  • Attention to details
  • Basic computer and internet skills
  • No experience required
To Qualify:
  • You must be 18+ years old
  • Have a desire to work from home
  • Looking to earn extra income
Requirements
  • Access to a computer or smartphone
  • Have high-speed internet access
  • Follow instructions
  • Basic reading and writing skills
  • Take at least 2 surveys per week
Benefits
  • Earn up to $25 per survey
  • Be your own boss
  • Work your own hours
  • Work from the comfort of your own home
  • Share your opinion to help shape better products and services
  • Get paid by: Check, Venmo, Paypal, and/or Giftcards

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online surveys can pay up to $25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just your honest opinions!

Apply