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Remote Customer Service Representative Jobs in Crofton, MD

Liveops

Remote Spanish Bilingual Customer Service

Bethesda, MD · Remote

$16.50 - $20.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Columbia, MD · Remote

$15.50 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Laurel, MD · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Bowie, MD · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Crofton, MD

Remote Customer Service Representative information

See Crofton, MD salary details

$9

$19

$27

How much do remote customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote customer service representative in Crofton, MD is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Crofton, MD?

The most popular types of Customer Service Representative jobs in Crofton, MD are:

What are popular job titles related to Remote Customer Service Representative jobs in Crofton, MD?

For Remote Customer Service Representative jobs in Crofton, MD, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Crofton, MD look for?

The top searched job categories for Remote Customer Service Representative jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Remote Customer Service Representative jobs?

Cities near Crofton, MD with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Crofton, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,540 per year, or $19 per hour.

Remote CRM Application Support Engineer

Veredus - DC

Washington, DC • Remote

$55/hr

Full-time

Re-posted 20 days ago

Job description

Company Description


Non-Profit

Remote CRM Application Support Engineer

Remote - 1st week at client site then remote - can be full time or part time

Duration: 2-3 months 

$55/hr 

Our client is transitioning from Eloqua to ExactTarget (email marketing systems). They need someone that can build custom code and queries to build out their ExactTarget system. This person would work with marketing team to use their knowledge of SQL and AMPscript in the building of queries, programs, filters, scripts, triggered sends, etc. in Salesforce Marketing Cloud.


Requirements: 

- AMPScript experience

- SQL, HTML, CSS, JavaScript, Adobe Suite

- In-depth knowledge of ExactTarget email system

- *If you don't have AMPScript, will consider other scripting experience that can do this. Other possible tools: Constant Contact, MailChimp, Microsoft Dynamics, Salesforce, etc. 



Additional Information

Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. 

We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. 

We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. 

For more information visit www.vereduscorp.com or www.hays-us.com

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