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Remote Customer Service Representative Jobs in Carver, MA

System One

Customer Service Representative

Canton, MA · Remote

$20/hr

Customer Service Representative Location: Canton, MA Type: Contract Compensation: $20/Hour - based ... Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries ...

UnitedHealth Group

Patient Service Representative

Quincy, MA · On-site +1

$18.50 - $23.50/hr

This position is Remote in Massachusetts. If you are located within commutable distance to the ... Courteous, friendly, problem solver with customer service, patient focused communication * Resolves ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Carver, MA

Remote Customer Service Representative information

See Carver, MA salary details

$10

$20

$29

How much do remote customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer service representative in Carver, MA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.93 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Carver, MA?

The most popular types of Customer Service Representative jobs in Carver, MA are:

What cities near Carver, MA are hiring for Remote Customer Service Representative jobs?

Cities near Carver, MA with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you

Remote Customer Service Representative

Anne Nelson Design

Duxbury, MA • On-site, Remote

$17.50 - $23.75/hr

Full-time

Re-posted 6 days ago

Job description

Company Description
Welcome to Anne Nelson Interior Design, I offer window treatments to design-at-a-distance to full project planning, design and installation. I also offer advice for a new space, needing to work with existing furniture, consider a new color scheme or window treatment ideas. Anne Nelson Interior Design (American Society of Interior Designers, ASID # 1937837), offering high-end residential interior design services.
Job Description
We are looking for an efficient Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.
Major Responsibilities:
  • Compile reports on overall customer satisfaction
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • Keep records of customer interactions, process customer accounts, and file documents
  • Use telephones to reach out to customers and verify account information
  • Answer questions about warranties or terms of sale

Qualifications
  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.

Additional Information
In Anne Nelson Interior Design we have an Awesome CEO and you will enjoy a lot of Benefit from the company.

Apply