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Remote Customer Service Representative Jobs in Austin, MN

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Remote Customer Service Representative information

See Austin, MN salary details

$9

$18

$26

How much do remote customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service representative in Austin, MN is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are popular job titles related to Remote Customer Service Representative jobs in Austin, MN? For Remote Customer Service Representative jobs in Austin, MN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Austin, MN look for? The top searched job categories for Remote Customer Service Representative jobs in Austin, MN are:
What cities near Austin, MN are hiring for Remote Customer Service Representative jobs? Cities near Austin, MN with the most Remote Customer Service Representative job openings:
Infographic showing various Remote Customer Service Representative job openings in Austin, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,070 per year, or $18.3 per hour.

Customer Service Representative Property & Casualty Licensed

Dieter Insurance Group - Allstate Exclusive Agency

Austin, MN โ€ข Remote

$42K - $95K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago


Job description

We're looking for a licensed Property & Casualty Customer Service Representative who is passionate about helping people and delivering an outstanding customer experience. If you enjoy building relationships, solving problems, and supporting clients with their insurance needs, we'd love to hear from you.

In this role, you'll work directly with customers to answer questions, review coverage, process policy changes, and provide the support they need to feel confident in their protection.



Why join us:

  • Competitive base salary plus commissions
  • Health, Dental, and Retirement benefits
  • Paid time off and flexible schedule
  • Monday to Friday schedule with evenings free
  • Growth opportunities into leadership and management


What Were Looking For:

Active Property & Casualty License (required)

Strong communication and customer service skills

Detail-oriented and organized

Comfortable working in a fast-paced environment

Positive attitude and team player mindset

This is your chance to join the number one Allstate Agency in the nation. We have built a culture that celebrates wins, supports growth, and rewards effort. If you are ready to work hard, get paid well, and take your career to new heights, we want to meet you.


Our interview process consists of:

  • A quick Phone Interview
  • A video Interview
  • A Final Interview

Our hiring process typically takes about a week

Apply today and start building your future with Dieter Insurance Group.






Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Career Growth Opportunities

Mon-Fri Schedule

Retirement Plan

Evenings Off

Hands on Training

Work from Home


Responsibilities
  • Connect with clients who are ready to talk about coverage
  • Guide them to the right Allstate solutions for their needs
  • Manage live transfers from our telemarketing team
  • Work toward clear, achievable sales goals
  • Deliver top notch service that keeps clients coming back

Requirements
  • Licensing: Must obtain and maintain an active Insurance License upon employment.
  • Experience: No previous insurance experience required but a desire to learn the industry is essential.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Customer Oriented: Passionate about delivering exceptional customer service and meeting clients insurance needs.
  • Adaptability: Ability to understand and apply insurance knowledge to real-world scenarios.
  • Team Player: Willingness to collaborate and work effectively within a sales team.
  • Drive: Self-motivated and eager to achieve sales goals and quotas.
  • Tech-Savvy: Comfortable using digital tools for client management and engagement.

You must currently live in one of the following states:

Iowa, Wisconsin, Illinois, Minnesota, Indiana, Nebraska, Kansas, Missouri, South Dakota, Texas, Florida, Tennessee, Georgia, Arizona, or North Carolina