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Remote Customer Service Representative Jobs in Winona, MN

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Representative information

See Winona, MN salary details

$9

$18

$26

How much do remote customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote customer service representative in Winona, MN is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Winona, MN?

The most popular types of Customer Service Representative jobs in Winona, MN are:

What are popular job titles related to Remote Customer Service Representative jobs in Winona, MN?

For Remote Customer Service Representative jobs in Winona, MN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Winona, MN look for?

The top searched job categories for Remote Customer Service Representative jobs in Winona, MN are:

What cities near Winona, MN are hiring for Remote Customer Service Representative jobs?

Cities near Winona, MN with the most Remote Customer Service Representative job openings:

Infographic showing various Remote Customer Service Representative job openings in Winona, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,905 per year, or $18.2 per hour.

Accounts Receivable Rep (Customer Financial Service)

Onalaska, WI • On-site, Remote


Gundersen Health System
Health Care and Social Assistance • 5 - 10K employees

6.7

Company rating: 6.7 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

534th of 893 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents


$19.05/hr

Full-time

Medical, Retirement

Re-posted 17 days ago


Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Emplify Health by Gundersen is seeking a compassionate and detail-oriented individual to join our team. In this important role, you will conduct thorough audits of guarantor accounts to resolve billing issues and ensure our patients receive the support they need. You will manage both inbound and outbound calls, assist with payment plans, process payments, and provide information about our charity programs. Your dedication to helping patients navigate their billing and insurance questions will make a meaningful difference in their experience. If you are passionate about providing excellent customer service and supporting our community, we would love to hear from you!

What You'll Do:

  • Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines.

  • Educate patients on their financial responsibilities, including payment arrangements, insurance processing, and self-pay balances.

  • Document all actions taken on patient accounts within the billing system and review accounts for discrepancies.

  • Verify demographic and insurance information while ensuring compliance with patient privacy laws, including HIPAA.

  • Offer financial assistance program information and provide recommendations for improvement based on observed trends and issues.

What's Available:

  • Hours: Full-time, 40 hours/week

  • Shift: Monday - Friday between 7:30am - 5:30pm

  • Location: Onalaska

  • Remote eligible position after on-site training

  • Department: Customer Financial Service Center

Why You'll Love It Here:

  • Starting wage of $19.05/hour with the potential to increase based on experience!

  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program

  • Top-rated retirement plan and healthcare benefits

  • Departmental leadership that supports you as you do your best work.

  • Work/Life balance to love what you do and where you live.

What You'll Need:

  • High school diploma or equivalency

  • Great communication, customer service, and computer skills

  • Background in healthcare is a plus!

EmplifyHealth is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer


Gundersen Health System logo

About Gundersen Health System

Sourced by ZipRecruiter

Gundersen Health System is an award winning, physician-led, integrated healthcare system employing nearly 900+ clinicians. Our mission is to distinguish ourselves through excellence in patient care, education, research and improved health in the communities we serve. A rewarding practice and an excellent quality of life awaits.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

La Crosse, WI, US

Year founded

1891


What Gundersen Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom