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Remote Customer Service Representative Jobs in Altamonte Springs, FL

Liveops

Remote Customer Service Representative

Apopka, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Oviedo, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

ForgeFit

Remote Customer Service Specialist

Orlando, FL · On-site +1

$15.75 - $21/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Topline Insurance

Customer Service Specialist

Orlando, FL · Remote

$15.75 - $21/hr

We are looking for a high-performing, 100% remote Customer Service Representative who doesn't need a physical office to deliver five-star service. If you have the technical expertise to navigate the ...

Liveops

Remote Customer Service Agent

Winter Park, FL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Deltona, FL · Remote

$13.25 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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How much do remote customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service representative in Altamonte Springs, FL is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do Remote Customer Service Representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a Remote Customer Service Representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

What are the most commonly searched types of Customer Service Representative jobs in Altamonte Springs, FL? The most popular types of Customer Service Representative jobs in Altamonte Springs, FL are:
What are popular job titles related to Remote Customer Service Representative jobs in Altamonte Springs, FL? For Remote Customer Service Representative jobs in Altamonte Springs, FL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Altamonte Springs, FL look for? The top searched job categories for Remote Customer Service Representative jobs in Altamonte Springs, FL are:
What cities near Altamonte Springs, FL are hiring for Remote Customer Service Representative jobs? Cities near Altamonte Springs, FL with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Altamonte Springs, FL as of May 2026, with employment types broken down into 2% Locum Tenens, 3% As Needed, 68% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,547 per year, or $17.6 per hour.

Customer Service Rep - Pest Control Office Assistant

Rowland Pest Management

Casselberry, FL • On-site, Remote

$16 - $21/hr

Other

Retirement, PTO

Posted yesterday

Job description

Rowland Pest Management in New Smyrna, FL is calling all positive and energetic individuals to apply to join our amazing office team as a full-time remote Customer Service Rep - Pest Control Office Assistant!
WHY YOU SHOULD JOIN OUR TEAM
We are a reputable pest control company that invests in our team and offers a fantastic work environment. We pay our remote Customer Service Reps - Pest Control Office Assistants a competitive wage of $16.00 - $21.00 per hour. Our office team also enjoys great benefits, including 401k with a 5% match, paid time off (PTO), and paid training. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we provide free coffee and snacks to keep you fueled! Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
ABOUT ROWLAND PEST MANAGEMENT
We're a local family-operated company that proudly serves New Smyrna and beyond. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.
We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.
ARE YOU A GOOD FIT?
Ask yourself: Do you enjoy solving problems? Can you maintain positivity amidst changing work demands and pace? Are you self-motivated and detail-oriented? Do you bring positivity and energy to any situation? If so, please consider applying for this remote Customer Service Rep - Pest Control Office Assistant position today!
YOUR LIFE AS A CUSTOMER SERVICE REP - PEST CONTROL OFFICE ASSISTANT
As a remote Customer Service Rep - Pest Control Office Assistant for our pest control company, you get to provide superb customer service to our clients and help keep our pest control office running smoothly. Your primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one. You are introspective, and work to identify new business practices or suggest modifications to existing practices that could reduce the risk of customer cancellation. Additionally, you keep open lines of communication with management to ensure we are fulfilling our customers' expectations through exceptional service and care. At the end of the day, you are proud of the role you play on our team and enjoy seeing your hard work pay off in customers who are fully satisfied with our products and services.
WHAT WE NEED FROM YOU
  • 5+ years of verified customer service experience in a call center or similar fast-paced environment
  • Previous home services experience
  • Experienced in a general office, customer service, or sales role
  • Dispatch or routing experience
  • Strong verbal and written communication skills
  • Above average telephone skills and etiquette
  • Ability to work remotely

An understanding of pest control, rodent control, or termite control is a plus. Additionally, knowledge of PestRoutes and CallRail software is a plus. Finally, an understanding of service agreements, price points when negotiating, and familiarity with routing/scheduling software is a plus.
If you can meet these requirements and perform this remote customer service job as described above, we would be happy to have you as part of our office team!
Location: 32168

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