ZipRecruiter

Log In

2

Remote Customer Service Representative Jobs in Arkansas

Foundever

$15.25 - $20.75/hr

Customer Service Insurance Representative Have you ever considered creating a career path of ... Strong organizational skills Remote Work at Home Training First 3 weeks of training will be ...

Getaway

Customer Representative

Fayetteville, AR · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Fayetteville, AR · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

previous page

Showing results 41-60

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Arkansas

Remote Customer Service Representative information

See Arkansas salary details

$8

$15

$22

How much do remote customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer service representative in Arkansas is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.31 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Arkansas?

The most popular types of Customer Service Representative jobs in Arkansas are:

What are popular job titles related to Remote Customer Service Representative jobs in Arkansas?

For Remote Customer Service Representative jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Arkansas look for?

The top searched job categories for Remote Customer Service Representative jobs in Arkansas are:

What cities in Arkansas are hiring for Remote Customer Service Representative jobs?

Cities in Arkansas with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,330 per year, or $15.5 per hour.

Customer Service Insurance Representative

Foundever

Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Customer Service Insurance Representative

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! 

As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customer's insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.  

This position requires you to be onsite. Must live within commuting distance of 921 Strickland Bridge Rd, Fayetteville, NC 28304.

Why You Should Join Us
  • $18-$20/hour with incentive/bonus potential.
  • Enjoy 100% paid professional training. 
  • Comprehensive benefits including medical, dental and vision 
  • Wellness Benefits including our Employee Assistance Program 
  • 401 (k) with company matching 
  • Paid Time Off 
  • Employee Discounts 
  • Career Growth, 93% of managers promoted within! 
  • Extra earnings through bonus programs and referrals 
What We're Looking For

  • Must be at least 18 years old to apply. 

  • High School Diploma or GED equivalent is required 

  • Preferred: 6 months to 1 year of relevant experience in the customer service industry - we're looking for someone ready to hit the ground running! 

  • Must have open availability - flexibility is key! 

Key Skills
  • Ability to navigate system tools to search for answers & information 
  • Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion 
  • Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance 
  • Able to complete collegiate-level coursework to prepare for the state exam. 
  • Strong organizational skills 
Remote Work at Home Training

First 3 weeks of training will be completed remotely, so a home setup is required.

Home Setup Requirements:

  • Internet: Hardwired high-speed internet connection
  • Workspace: Quiet, distraction-free workspace. Webcam presence is required during training. Associates cannot provide primary caregiving during working hours.
  • Device: Personal computer or tablet required (Kindle Fire tablets and cell phones are not permitted for College of Insurance training)
  • On-Site Requirement: Product training and work will take place on site after remote training is completed.
About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

Equal Opportunity Employment (EEO)

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Interested in Becoming Part of Our Team?

Visit us at www.foundever.com and connect with us on Facebook, LinkedIn, and Twitter.

What Foundever employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply