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Entry Level Customer Service Representative Jobs in Arkansas

InnoSource

Customer Service Representative

Lowell, AR · On-site

$13/hr

Description Are you looking for an entry-level customer service position where you can work from the comfort of your own home? Our Fortune 500 client is hiring customer service representatives. Apply ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Arkansas

Entry Level Customer Service Representative information

See Arkansas salary details

$8

$15

$22

How much do entry level customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level customer service representative in Arkansas is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.31 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Arkansas?

The most popular types of Customer Service Representative jobs in Arkansas are:

What cities in Arkansas are hiring for Entry Level Customer Service Representative jobs?

Cities in Arkansas with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,330 per year, or $15.5 per hour.

Customer Service Representative

Lowell, AR • On-site

InnoSource
Recruiting and Staffing Services • 201 - 500 employees
Learn more about InnoSourceexternal

$13/hr

Other

Medical, Dental, Life

Posted 7 days ago

Job description

Customer Service Representative

Lowell, Arkansas Hybrid With Benefits! Description

Are you looking for an entry-level customer service position where you can work from the comfort of your own home? Our Fortune 500 client is hiring customer service representatives. Apply Today!

*Must reside in the Lowell, Arkansas area*

We are currently hiring for 1st, 2nd, and 3rd shift

  • Permanent Schedules:
    • 1st Shift: Work 8 hour shifts between 3:00 AM CST – 7:00 PM CST.
    • 2nd Shift: Work 8 hour shifts between 11:00 AM CST – 3:00 AM CST.
    • 3rd Shift: Work 8 hour shifts between 7:00 PM CST – 11:00 AM CST.
  • Training Monday-Friday for 2 weeks, then starting week 3 you will have a more permanent work schedule.
  • Must be available to work weekends

Key Responsibilities

If you were hired for this position, your responsibilities would include taking inbound calls from drivers who need help with anything from a flat tire to a breakdown and working with a team of service providers to connect that customer with immediate support.

Requirements

Skills and Knowledge – Customer Service Representative

You MUST have your own equipment. Listed below are our requirements.

  • A Windows Desktop or Laptop Computer ( > or = 12.00GB & > 4000 CPU).
  • A Dual Monitor Setup (or laptop and extend display to single monitor).
  • An Ethernet cable connected to your Windows Desktop/ Laptop.
  • A Webcam.
  • A Headset with a Microphone.
  • A Computer Mouse.
Education and Experience – Customer Service Representative
  • High School Diploma / GED equivalent
  • Prior remote customer service experience preferred but not required

Benefits & Pay

  • $13/hr
  • Health Insurance, Dental Reimbursement, and Life Insurance

Apply